「Our recent stay at the Marriott Marquis was amazing overall. The property, amenities, and experience were wonderful. Unfortunately, we ran into some issues with our reservation, including being charged twice for our suite and not receiving the exact suite we had originally booked. After several back-and-forth conversations with staff, the situation became quite frustrating. The issue was still unresolved.
Thankfully, Anisa stepped in and completely turned the experience around. She took...
「Our recent stay at the Marriott Marquis was amazing overall. The property, amenities, and experience were wonderful. Unfortunately, we ran into some issues with our reservation, including being charged twice for our suite and not receiving the exact suite we had originally booked. After several back-and-forth conversations with staff, the situation became quite frustrating. The issue was still unresolved.
Thankfully, Anisa stepped in and completely turned the experience around. She took...
Jasmine