Grupotel Cinco Plazas, near Puerto del Carmen and Pocillos Beach, offers three outdoor pools and a children's pool. Guests can enjoy drinks at the poolside bar, meals at the restaurant, and free in-room WiFi. The staff is consistently praised for their helpfulness.
Located in Tías, Grupotel Cinco Plazas is near the beach. Lanzarote Golf Resort and Marina Rubicon are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto del Carmen Beach and Playa de Matagorda. Go Karting San Bartolome and La Antigua Escuela de Yaiza Art Center are also worth visiting. Visit our Tías travel guide
This smoke-free aparthotel features 3 outdoor pools, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a phone are among the other amenities available to guests. Housekeeping is available once per stay.
Grupotel Cinco Plazas offers 230 air-conditioned accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.
This Tías aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.
3 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
24-hour front desk
ATM
Housekeeping available once per stay
Phone
Safe (surcharge)
Safe at front desk
Tour and ticket assistance
Things to do
Children's pool
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
230 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia
Frequently asked questions
Does Grupotel Cinco Plazas have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Grupotel Cinco Plazas pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Grupotel Cinco Plazas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Grupotel Cinco Plazas?
Check-out is at 11:00 AM.
Where is Grupotel Cinco Plazas located?
Situated near the beach, this aparthotel is within a 10-minute walk of Puerto del Carmen Beach, Gran Casino de Lanzarote, and La Peñita. Playa El Barranquillo and Timanfaya Sub are also within 1 mi (2 km).
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Reviews
Grupotel Cinco Plazas Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 95 out of 213 reviews
10 - Excellent
95
Rating 8 - Good. 70 out of 213 reviews
8 - Good
70
Rating 6 - Okay. 31 out of 213 reviews
6 - Okay
31
Rating 4 - Poor. 10 out of 213 reviews
4 - Poor
10
Rating 2 - Terrible. 7 out of 213 reviews
2 - Terrible
7
Reviews
Verified
10/10 Excellent
Mark
2025/12/25
Liked: Cleanliness, room comfort, communication
Excellent complex, good location in new town, really comfortable modern apartment.
Mark
Stayed 11 nights in Nov 2025
Verified
10/10 Excellent
Aidan
2025/11/9
Liked: Cleanliness, amenities, communication
Apartment was very clean and staff were very pleasant and obliging .
Aidan
Stayed 6 nights in Nov 2025
Verified
8/10 Good
Caroline
2025/12/6
Liked: Cleanliness, room comfort, communication
There in november. Lovely and quiet.
Can image in high season, could be manic. Lovely place. Location great.
Just off the main strip
Caroline
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Dawn Michelle
2025/9/27
Liked: Cleanliness, room comfort, communication
Good location
Clean facilities throughout the hotel.
Dawn Michelle
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Selena
2025/12/20
Liked: Cleanliness, room comfort, communication
Apartments are spacious, clean, and well equipped. Unfortunately there is no heat in the cold winter evenings so we were cold at night. The pool area was nice with entertainment during the day - I really enjoyed the saxophone player. The pool is not heated. The food from the pool bar was good. The hotel is in a good location. A couple of minutes down the hill to the main strip and beach and a couple of minutes up the hill to the bus stop to go to Arrecife or the airport. There is a supermarket next door which is really handy.
Selena
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Paul
2025/4/1
Liked: Cleanliness, room comfort, communication
Clean and spacious apartment. Close to beach and restaurants.
Paul
Stayed 6 nights in Mar 2025
Verified
10/10 Excellent
Hannah
2025/6/8
Liked: Cleanliness, room comfort, communication
Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Hannah
Stayed 2 nights in Jun 2025
Verified
6/10 Okay
Paula
2024/2/1
Nice hotel with nice staff
Paula
Stayed 7 nights in Jan 2024
Verified
10/10 Excellent
Darren
2024/12/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location.
Darren
Stayed 6 nights in Dec 2024
Verified
10/10 Excellent
Joanna
2023/12/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed here four times now and always fantastic. Really nice and clean with modern feel. Great location.
Joanna
Stayed 2 nights in Dec 2023
Verified
6/10 Okay
Paula
2024/1/31
Good location
Accommodation suitable for what was needed - good location
Paula
Stayed 7 nights in Jan 2024
Verified
10/10 Excellent
Caroline
2025/2/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay. The staff were exceptional. The big pool is in need of major repairs
Caroline
Stayed 7 nights in Feb 2025
Verified
8/10 Good
catrina
2024/7/3
Liked: Cleanliness, room comfort, communication
Great location
Amazing apartments, very spacious. The location is amazing, just around the corner from all the bars and restaurants. I would definitely book again.
catrina
Stayed 3 nights in Jun 2024
Verified
10/10 Excellent
Diane
2023/11/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely clean spacious apartment in a good location. Very helpful friendly staff.
Diane
Stayed 8 nights in Nov 2023
Verified
6/10 Okay
Michelle
2025/8/1
Pool area could be cleaner , dirty and smelly on a couple of occasions, walkways could be cleaned also . Rooms clean, beds in my room comfortable, bedsheets clean.
Michelle
Stayed 11 nights in Jul 2025
Verified
8/10 Good
Anthony
2025/4/15
Liked: Cleanliness
Overall very good
Not a great location
Pool and appartments over due a refit
Anthony
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Kelly
2025/2/17
Liked: Cleanliness, room comfort, communication
Great hotel
We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Kelly
Stayed 14 nights in Feb 2025
Verified
8/10 Good
Catherine
2025/6/3
Liked: Cleanliness, room comfort, communication
Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Catherine
Stayed 9 nights in May 2025
Verified
8/10 Good
Erin
2024/12/28
Liked: Cleanliness, amenities, communication
Cinco Plazas was in a great location - very walkable to the beach and restaurant area. The staff was great and very friendly. There were lots of amenities- very nice pool area. The breakfast was our favorite - it was delicious and very plentiful! The rooms were very spacious and well equipped for cooking although the furnishings were a little sparse. Overall it was a very good place to stay with easy access to the airport as well as other attractions. I would stay there again. It is a good 3.5 star resort - but no complaints at all!!
Cinco plazas was in a great location, friendly staff and average facilities.
Can see why won awards 10-20 years ago but tired now and in need of an upgrade.
Everywhere was very clean.
Parking nearby was not easy.
Fiona
Stayed 7 nights in Feb 2025
Verified
8/10 Good
Catherine
2025/3/19
Liked: Cleanliness, room comfort
Bit disappointed we could not have late check out. However they had shower room and luggage room. Overall was clean and staff friendly especially the cleaning staff .
Catherine
Stayed 7 nights in Mar 2025
Verified
8/10 Good
Anna
2025/3/10
Great value
Great value appartment. Well equipped and plenty of room.
Parts were a little tired with wear and tear, but to be expected given the price. As with most accommodation in lanzarote you hear your neighbours due to tiled floors and the lack of soft furnishings.
Anna
Stayed 2 nights in Mar 2025
Verified
8/10 Good
Alan
2024/6/14
Liked: Cleanliness, amenities
Lovely huge apartments with pool view. Ours was on the first floor, and we had a massive balcony area out front. The complex is popular with families, so there are lots of kids enjoying the pool areas, but it's pleasantly quiet after dark.
Alan
Stayed 8 nights in Jun 2024
Verified
10/10 Excellent
Emma
2023/9/3
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely clean an specious apartments! Handy man on hand within 10 mins if any problems which was amazing! Pool cleaned thoroughly every day! Ideal for families in the holiday months! Great location less than a 5 min walk to strip and beach. Definitely visit again👍☀️🏖️
Emma
Stayed 14 nights in Aug 2023
Verified
8/10 Good
Ewelina
2024/12/16
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel close to the beach and restaurants, good grocery shop nearby. The room was quite big and had everything we needed. The only thing that was a bit weird was the phone ringing at different times during the day, only two or three signals but it was disturbing especially at night.