索普遊樂園 (LON) 附近飯店 | 熱門住宿限時優惠 NT$2,217 起

「所有的電插座沒有電源，電話整晚都沒有充滿電，吹風機也用不了，早上通常通服務完也沒有及時处理好」

「Good location, Good hotel」

「Friendly host, great communication and lovely, comfortable room. Thank you!」

「It was okay.」

「Very good hotel, staff amicable and very helpful, I intended to drop down luggage in early morning at 9:00but to my surprise they told me I could check in because the room had been ready. Clean and food was good as well.」

「Terrible customer service, property is nice, upper management customer service is poor 」

「All so very helpful in every way possible 」

「I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge...

「The most upset point is no free shuttle bus to another terminal」

「Good and welcoming staff」