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"The room was good, but the face basin was plugged I had to unplug myself, the staff was not that friendly the Haitian employees do as if they don't understand English. The pool was never heated."

"Loved pools and lazy river"

"The room was spotless. "

"Everything was ok except that it look like they turn off the A/C at night because eve tho it was cold inside the room was little hot, we check the a/c and it look that if wasn’t working and in the morning a/c was on 🤔🤔 that why I think the turn it off at night . Food at Laguna rest was delicious, service exceptional Thanks Leo the server and the cooks please "

"The staff was welcoming and friendly. The rooms were clean. We had the 2br suite and it worked out perfectly. We ordered groceries to cook breakfast and lunch prior to leaving to the parks. Had a full functioning “apartment like” room. Plus we faced the resort which was a nice view. The patio had a net so it felt safe from everything including bugs lol the lady at the market was so nice and helpful when I couldn’t find what I was looking for. We didn’t utilize the water park. Overall 10/10. Will return. "