I had a nice stay at occidental however I feel the resort should update the lighting on the resort. At nite it’s pretty dark. And they need to have make sure your rooms are stocked with wash clothes. I went several days begging for wash clothes. I had to use the hand towels to bathe. And thank god one of my friends from the trip gave me one because she had multiple. And they also need to have options to eat after 10pm.
Natasha Shawn
於 2024 年 5 月住了 4 晚
8/10 不錯哦
Troy
情侶出遊
2024年5月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Occidental Tamarindo is a smaller resort. The food was limited but good. If you're looking for a mega resort to hang out at stick to Mexico but if you're going to see Costa Rica this is a nice place.
Troy
於 2024 年 4 月住了 7 晚
2/10 很糟糕
Michelle
情侶出遊
2024年5月8日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There were bed bugs in our room and the staff ignored it.
Michelle
於 2024 年 5 月住了 3 晚
6/10 一般般
Veronica
情侶出遊
2024年5月5日
喜歡:員工素質
I really wanted this to be a good stay. There’s so much room for potential in such a beautiful place but it needs work. They ran out of ice almost every day, the staff was friendly but you can tell they’re short staffed. The rooms need to be updated. The WiFi only works well near the pool and reception area.
The pool was warm, and with the heat it’s not helpful to keep cool.
Over all it was an OK stay. The location is secluded and the beach access and activities by the staff made it fun.
Veronica
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Brendan
情侶出遊
2024年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I definitely enjoyed our time at Occidental, the staff are all super nice (especially someone working in the entertainment of the resort, I forgot his name, who took the time to learn our names and would always say Hello and was overall such an amazing person)and the location of the hotel is in a nice little corner on the beach allowing you to swim in a natural current that is between two beaches. It was our 10 year anniversary and the hotel provided us with a nice bottle of wine when we arrived and a nice surprise in our room with flowers! Thank you!!
Some things they should do to improve satisfaction:
1. Shower head in our room was old and was not pouring the water properly.
2. Cleanliness of the pool more often.
3. Consider cooling the pool for super hot days.
4. They had an event during our last day that they only advertised 30 minutes prior to. They should definitely advertise this to the guests more in advance as it was a fun show to watch and I feel like more guests would enjoy it with proper advertising for said events.
Thank you for the amazing stay!
Brendan
於 2024 年 4 月住了 3 晚
4/10 不太好
MICHAEL
2024年4月25日
MICHAEL
於 2024 年 4 月住了 1 晚
4/10 不太好
Janet
團體旅遊
2024年4月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Buffet was like a Golden Corral . pools were to warm to be refreshing. Noise from the disco was so loud that I couldn’t sleep and staff could or would not accommodate my request to move rooms.
Janet
於 2024 年 4 月住了 8 晚
10/10 有夠讚
Timothy
2024年4月19日
喜歡:整潔度、員工素質和住宿環境和硬體
One of the nicest places to stay in tamarindo! Dining options are great and pool area is well put together