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Swissotel Sydney

5.0 star property
Luxury hotel with full-service spa connected to a shopping center in Sydney

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your current months are April, 2024 and May, 2024.
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May 2024

Swissotel Sydney

Photo gallery for Swissotel Sydney

Exterior
View from room
Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast and dinner served, local cuisine

Overview of Swissotel Sydney

8.6

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Laundry

Explore the area

68 Market Street, Sydney, NSW, 2000
  • Popular LocationSydney Tower Eye2 min walk
  • Popular LocationPitt Street Mall3 min walk
  • Popular LocationCircular Quay18 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive
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Room options

Twin Room, Multiple Beds (Swiss Select)

  • 11 Ping (36 square meters)
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Business Lounge Access

  • 16 Ping (53 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 10 Ping (33 square meters)
  • Park view
  • Sleeps 2
  • 1 King Bed

Premier King Room, 1 King Bed

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed, Business Lounge Access

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Twin Room, 2 Double Beds

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Business Lounge Access (High Floor)

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

  • 11 Ping (36 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Twin Room, 2 Double Beds

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

  • 20 Ping (66 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

  • 16 Ping (53 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Corner

  • 10 Ping (33 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in Sydney Central Business District neighborhood, Swissotel Sydney is connected to a shopping center. Sydney Tower Eye and State Theatre are notable landmarks, and travelers looking to shop may want to visit Queen Victoria Building and Strand Arcade. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground.

What's nearby

  • Queen Victoria Building - 1 min walk
  • Sydney Tower Eye - 2 min walk
  • Pitt Street Mall - 3 min walk
  • Sydney Town Hall - 4 min walk
  • Circular Quay - 18 min walk

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • Foodoo Coffee Lounge - 1 min walk
  • ONEA Cafe - 1 min walk
  • Gowings Bar & Grill - 1 min walk
  • Parlour Cucina - 1 min walk
  • Din Tai Fung - 1 min walk

About this property

Swissotel Sydney

Luxury hotel near Sydney Tower Eye
Located close to State Theatre and Queen Victoria Building, Swissotel Sydney provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at Spa & Sport, the onsite spa. The onsite restaurant, Ten Stories, features local cuisine. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy perks such as:
  • Swimming pool with free cabanas and sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An outdoor pool, express check-out, and multilingual staff
  • Luggage storage, a front-desk safe, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 369 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Does Swissotel Sydney have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Swissotel Sydney?

As of 2024/3/19, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 2024/4/1 start from NT$5,245, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissotel Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Swissotel Sydney?

Valet parking is available for AUD 100 per day.

What time is check-in at Swissotel Sydney?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Swissotel Sydney?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Swissotel Sydney located?

Located in Sydney Central Business District, this luxury hotel is steps from State Theatre, Queen Victoria Building, and Westfield Shopping Centre. Sydney Tower Eye and Strand Arcade are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1007 reviews" "
Rating 8 - Good. 266 out of 1007 reviews" "
Rating 6 - Okay. 95 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property with very poor service. Front desk seems clueless. Doesn’t answer the phone, doesn’t deliver promised services as simple as a bucket of ice. Very frustrating. Not a great location compared to others closer to the action. Would NOT book again. I never write reviews , but I had to this time.
Stayed 1 night in Mar 2024

8/10 Good

Sayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Shocking check in experience. Staff member was unhelpful, and couldn’t grasp that we had booked 3 different rooms. Not a great start. Other than that, hotel is fine.
Stayed 3 nights in Mar 2024

8/10 Good

Seungyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I’d stay here again
Stayed 9 nights in Feb 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Amenities
Beautiful room and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Hollis

Liked: Property conditions & facilities
Beautiful room, quiet hotel, excellent location
Stayed 2 nights in Feb 2024

8/10 Good

Zari

Traveled with family
Liked: Property conditions & facilities
Great location. Small storage like entry, the reception is on level 8 accessible with clunky lifts. Mould in shower walls need serious cleaning.
Stayed 1 night in Feb 2024

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed at Swissotel Sydney and I would definitely stay there again on my next trip to Sydney. I am in my 70's and they were absolutely willing to help with anything I needed. Everyone is friendly you can have a joke with the staff. We prepaid breakfast and it was perfect. It is convenient to Shopping, Skytower and walking or catching the light rail to the Quay is no issue. Our room was cleaned each day. Can't fault a single thing. Sally
Stayed 3 nights in Feb 2024