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Hotel Hacienda

3.0 star property
Stay steps from SEA LIFE Aquarium in Sydney, where vibrant energy and friendly hotel staff ensure exceptional service throughout your stay.

Choose dates to view prices

Hotel Hacienda in Sydney's bustling center offers a welcoming atmosphere with helpful staff. Guests enjoy practical amenities like free in-room WiFi, luggage storage, concierge services, outdoor furniture, and a vending machine.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is NT$4,556
NT$5,012 total
includes taxes & fees
Mar 20 - Mar 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Hydromassage showerhead
  • 129 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Hydromassage showerhead
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Hydromassage showerhead
Digital channels
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Redfern, a neighborhood in Sydney, Hotel Hacienda is in the suburbs and near a metro station. Circular Quay and Overseas Passenger Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Sydney Aquarium and Taronga Zoo. Looking to enjoy an event or a game while in town? See what's going on at Accor Stadium. Visit our Sydney travel guide
Map
179 Cleveland Street, Redfern, NSW, 2016

What's nearby

  • Dr Chau Chak Wing Building is a business school building of the University of Technology Sydney in Sydney, New South Wales, Australia, and the first building in Australia designed by Canadian American architect Frank Gehr
    University of Technology Sydney
    5 min walk - 0.5 km
  • Through the portal.
    University of Sydney
    7 min walk - 0.6 km
  • Capitol Theatre showing interior views and theater scenes as well as a large group of people
    Capitol Theatre
    16 min walk - 1.3 km
  • Wet pavement reflection of the new International Convention Centre Sydney illuminated at night
    International Convention Centre Sydney
    19 min walk - 1.6 km
  • Central Park
    5 min walk - 0.5 km

Getting around

  • Sydney Redfern Station
    5 min walk
  • Redfern Station
    6 min walk
  • Sydney Airport (SYD)
    21 min drive

Restaurants

  • Khao Yum Thai
    6 min walk
  • Ester Restaurant
    4 min walk
  • The Redfern
    6 min walk
  • Calico Cafe
    3 min walk
  • Brickfields Chippendale
    3 min walk

About this property

Hotel Hacienda

Hotel near SEA LIFE Sydney Aquarium
Located close to Star Casino and Circular Quay, Hotel Hacienda has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an elevator, and a vending machine
  • Luggage storage, tour/ticket assistance, and outdoor furniture
  • Smoke-free premises and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 64 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers and hair dryers
  • TVs with digital channels

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NT$3,118 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hacienda?

As of 2026/3/12, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 2026/3/20 start from NT$4,556, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for AUD 30.00 per night. Limited spots are available.

What time is check-in at Hotel Hacienda?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hacienda?

Check-out is at 11:00 AM. Late check-out is available for AUD 25 (subject to availability).

Where is Hotel Hacienda located?

Located in Redfern, this hotel is within 3 mi (5 km) of SEA LIFE Sydney Aquarium, Star Casino, and Overseas Passenger Terminal. Circular Quay and Sydney Opera House are also within 3 mi (5 km). Redfern Station is 6 minutes by foot and Central Light Rail Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Reviews

7.2

Good

7.4

Cleanliness

6.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 272 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

Reviews

10/10 Excellent

Ryan

Friendly staff and very nice room
Stayed 1 night in Dec 2025

10/10 Excellent

Nn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026

6/10 Okay

Gillian

Liked: Cleanliness
Staff were courteous and friendly. Room was clean and the reception area was clean. Rather disappointed in the lack of facilities for preparing our food. A bare minimum. Even though on some websites it appears there was a restaurant. Rather noisy at night due to work being carried out on railway lines. Convenient for Central station
Stayed 2 nights in Jan 2026

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025

8/10 Good

Jasmyn

Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in May 2025

10/10 Excellent

qianqian

Liked: Staff & service, amenities, property conditions & facilities
good location and safety
Stayed 3 nights in Mar 2025

8/10 Good

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
Great coffee and comfortable beds. Good shower pressure too! Only thing I didnt like was the scent in the lobby
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful and friendly staff.
Stayed 2 nights in May 2024

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, delicious food in the restaurant all in a convenient location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great location and relaxed.
Stayed 3 nights in Aug 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tidy room and friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Why pay more for a hotel? Clean, great water pressure for the shower, friendly service. Regarding the noise from the train line, it's not as bad as other reviews say. Just bring ear plugs if you are worried :)! Highly recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, friendly staff and with car park.
Stayed 1 night in Nov 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean. Great mexican food
Stayed 3 nights in Nov 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my overnight stay. Convenient location. Will stay here again
Stayed 1 night in May 2024