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Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

4.0 star property
Travelers can start their day feeling refreshed at the 24-hour gym or wind down with a favorite drink from the conveniently located bar

Choose dates to view prices

Located in the heart of Parramatta, Holiday Inn & Suites Parramatta Marsden Street provides a modern retreat with attentive staff. Guests can maintain their fitness routine at the 24-hour gym, enjoy drinks at the bar, and stay connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Bar
The current price is NT$4,299
NT$4,299 total
includes taxes & fees
May 31 - Jun 1

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 15 per person
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Frequently asked questions

Is Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection on 2026/5/31 start from NT$4,299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for AUD 25 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection located?

Located in Parramatta, this hotel is within a 10-minute walk of Westfield Parramatta Shopping Centre and Parramatta Park. St Patrick's Cathedral and CommBank Stadium are also within 1 mi (2 km). Parramatta Station is 9 minutes by foot and Sydney Parramatta Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 286 out of 488 reviews
Rating 8 - Good. 131 out of 488 reviews
Rating 6 - Okay. 36 out of 488 reviews
Rating 4 - Poor. 17 out of 488 reviews
Rating 2 - Terrible. 18 out of 488 reviews

Reviews

Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room clean with all amenities provided and as described. Staff very helpful, good location and price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, friendly staff, secure parking and walking distance to shopping cafes.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure but not many spots available.very well presented. Staff very polite. Great room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean place to stay that I will now continue to use.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very new and fresh, elegant interior design. Well equipped including a cooktop. The staff were friendly as well as very polite, and helpful. The room was very quiet and the aircon worked very well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite surprising. Very clean and the staff were great. For the price we paid it exceeded our expectations. This will be our permanent hotel every time we come to Parramatta from now on. Thanks again 🙏
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable and quiet.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional. The property was very clean and smells good.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Pranay

Liked: Cleanliness, staff & service, property conditions & facilities
I had a quite pleasant stay at Gladius. The staff were very friendly and handled everything with care. The location is also convenient with public transport being nearby. The room was clean and quiet.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything yet incredibly peaceful!

So convenient & so quiet! Our room was large, comfortable & well equipped
Stayed 1 night in May 2025
Verified

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean with friendly staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. All staff excellent, especially the gentleman and Princess at reception.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff very helpful. Only downside is the limited secure parking which costs $25 per night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice place convenient location
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant surprise. Seems to have been recently renovated. Very clean and the staff were helpful. Recommend.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cayley

Liked: Cleanliness, staff & service, property conditions & facilities
On site staff member at check-in was amazing! Clean property and super comfy bed. Would definitely stay again
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was awesome.very clean and fancy. All The staff was also very helpful and polite. Will defintley be staying here again if I come visit again
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable and thoroughly clean room. Staff were excellent. Great value for money. Highly recommend for anyone not needing in-house lunch or dinner.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and staff were very helpful and friendly. Will definitely book hotel again.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel is amazing, the staff are friendly and it was clean. Easy to get to and they assisted us with finding free parking as their car park was full. All amenities needed in the room 10/10
Stayed 1 night in Nov 2024
Verified

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was secure but cramped. We originally arrived on foot as a result of a GPS problem and by the time we parked after a dinner out the last space was a bit cramped. We left after breakfast the next morning which was easier. Staff were uniformly helpful and the room was attractive and well furnished although a full length mirror would make it perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay.

Quiet, comfortable and clean. Friendly and helpful staff.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Christeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good location, clean, staff friendly. Bed a bit hard.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and we enjoyed the stay, only down fall was the parking (tight/small) although expected for accommodation in Sydney area. We would stay again.
Stayed 3 nights in Nov 2023