Find hotels in Sun City Grand Desert Oasis, Phoenix

"DISGUSTING!! Expedia should not be affiliated with this property! Room was tore up. Smelled like smoke. Keys didn't work. No bathroom door handle. Cabinet doors broken. Unsavory people outside working on vehicles. Needle on the ground entering the office door. Demanded our money back and couldn't leave fast enough."

"Is okay "

"Some sketchy people in the surrounding area"

"Where do I even start? This is a newly built hotel advertised as “built with effective noise-reduction and kitchen ventilation technology to give each guest the peace of mind of a clean, quiet atmosphere to call their own, free from disruptions.” Which is completely false advertising. The walls were paper thin and I left sleep deprived. The smells were absolutely disgusting. The single elevator (which broke during my stay) smelled like raw onions. The halls were filled with the smell of each units cooking and left a stomach turning lingering scent. Each morning I was awakened by the smell of sulphur??? After a long day working I returned with heavy luggage only to find the elevator was out of service so I had to carry everything up the stairs which had yet another funky smell to it. I couldn’t take another night there so I requested to checkout a day early for a refund. They initially said yes and then the next morning the front desk gave me some pushback. They didn’t even apologize. I’m waiting on my refund for the last night. I would not recommend this location if you plan on getting rest. A few side notes: there does not seem to be clear ADA compliant access points. The toilet paper roll in my bathroom was clearly used. There was a transient person grilling on a portable charcoal grill behind the building, there is a sewage treatment plant nearby so you’ll never escape the rotting meat smell. staff over the phone was understanding but the front desk can use some training. "

"Worst hotel we’ve ever stayed at. Filthy floors in rooms, must wear shoes walking around your room. Elevators were broken. Tweakers and hookers walking around. Staff was rude and hated their job. Wouldn’t stay here again if it was free. "

"The staff was great."

"I would not recommend staying at this property. It is apparent the rooms need to be upgraded. Website states room has utensils, cooking and dinnerware. It did not. Further only 1 towel per bathroom was provided. No trashcans in bathroom. The tubs appear to need refinishing. TVs did not work. When I spoke to manager I was told the dishes were on order but they did not know when they would arrive. The towels were being washed and she would said maintenance to check tvs.maintenance never came that day. Next day I went to talk to manager again told her we never got the items I requested nor did maintenance arrive. Maintenance person did come.AC filter was so dirty and wrong size which is why it was most likely not working. He brought a trash can, broom and filter. He did replace filter, fixed tv. Ceiling fan was so full of dirt couldn’t even use as most likely all that dirt would go into air.the switch for the fan was missing only had the plastic screw part which most likely would need pliers to grab to turn it on. Did not get cookware or dinnerware utensils. I had to go to Walmart and buy items so I could use the stove to cook. No paper towels provided either in kitchen. The door lock is so old and the door did not shut tightly it’s obvious the door had been repaired as they used a metal plate by lock to try and get it tight however it did not. I told mgr my reservation had been made a 9 days in advance they had plenty of time to ensure the room was adequately prepared. "

"No air conditioning"

"Needs serious updating, cleaning and maintenance "