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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Recharge in comfort with great breakfast options. Refresh your mind and body by our outdoor pool or relaxing spa tub.

Choose dates to view prices

At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$3,111
NT$3,565 total
includes taxes & fees
Jun 14 - Jun 15

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About this property

Hampton Inn & Suites Phoenix-Surprise

  • Property highlights
  • Consider a stay at Hampton Inn & Suites Phoenix-Surprise and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • An electric car charging station, express check-out, and 3 meeting rooms
    • Coffee/tea in the lobby, free newspapers, and a 24-hour front desk
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 100 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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Exterior
Holiday Inn Express Surprise by IHG
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  • Hot tub
  • Breakfast included
  • Parking included
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The price is NT$2,935
NT$3,363 total
includes taxes & fees
Jun 7 - Jun 8
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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 2026/6/14 start from NT$3,111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM.

What time is check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-out is at noon.

Where is Hampton Inn & Suites Phoenix-Surprise located?

Situated in Surprise, this hotel is within 2 mi (3 km) of Banner Del E Webb Medical Center, Fred Kuentz Center, and R.H. Johnson Center. Sun Village Golf Course and Granite Falls Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Watona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Good location to SunCity grand. Friendly staff. We sat by the pool which is nice, didn’t go in the water so don’t have any input on that.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geri Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk employees, clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lipika Sanjay

Liked: Cleanliness, property conditions & facilities
Had a great night of sleep, the free breakfast was great and the free EV charging was a game changer!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Staff was very accommodating and courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove to Arizona for our son university volleyball game. Stayed for 2 nights and thinking about third night. Super clean everything and everywhere! Kind and supperior staff. Recommend this hotel to everyone!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I loved the pool and jacuzzi. The breakfast buffet was delicious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brandie

Liked: Cleanliness, amenities, property conditions & facilities
Clean! Paula was great & friendly!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautifully maintained newer property
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lawrance

Liked: Cleanliness, staff & service, amenities
Always a nice place and clean place to stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025
Verified

8/10 Good

james

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind service was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people Simple rooms Close to restaurants
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jonel

Liked: Cleanliness, property conditions & facilities
Staff was great, rooms clean and pool area was very nice!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful. The complementary breakfast was also really good. I'll definitely be back
Stayed 3 nights in Nov 2025