「The property was undeniably beautiful and spacious, but the pre-arrival process was a disaster. I booked a Global Luxury Suites hotel via hotels.com, only to find it was actually the Skymark building, owned by Churchill. I opted to pay upon arrival, yet my card was charged in full 7-10 days before my stay without any explanation.
Attempts to resolve this with hotels.com failed; they couldn't contact the company. A search for "Global Luxury Suites, Reston VA" revealed it didn't exist. I received...
「Superb place! Clear instructions for check-in and checkout. The property is very comfortable and located in a great area. Very well maintained and equipped. Having laundry in the unit was really convenient. 5 stars!!!!」
「Was visiting for a business meeting close by. The rental apartment was VERU clean and well maintained. Excellent communications - easy to check in, and smooth check-in & check-out procedures. Highly recommend this property... 」
「I did a last minute reservation, everyone was helpful in the lobby and thru the phone they went as far helping me find the parking area,10/10 experience I will definitely book with them more then once!!!! Super professional I loved it」
「We were so delighted with this place! Lovely executive apartment, 2 bed/2 bath, full kitchen, very deluxe. Even had a closed off computer area for Zoom calls. Great location, spotlessly clean, and very quiet. 」
「Very nice clean apartment in a safe neighborhood, close to the metro. Only a few little issues the Internet didn't work, there were no measuring cups, and there was not enough toilet paper for the whole week that we stayed there.」
「The apartment is in a great location and has spectacular views. It is well maintained and the staff at the apartment complex are kin and helpful. There is 4 hour meter parking locally as well as garages if needed and you can walk to the Metro and just about anything you need. 」
「The property was excellent, easy check in, condo was very clean and safe. Im sure it is walkable during the summer but we stayed during Winter break with temps between 17-30 degrees so we ended up getting a rental car. Metro stops are close by, a block or 2z They offer parking but it was easy to find street parking at a fair cost. Free after certain times and during holidays. Only thing is they could clean up minor details such as scratches on the wall, minor paint detail and broken refrigerator...
"room was spacious and clean, this is a wonderful experience. I want to thank the passionated front desk staffs for offering us help. I recommend this hotel if you visit DC."