Find Pet-friendly Hotels in St. Ann, MO

"Yes"

"I have always booked and paid for the day before I show up just in case I roll into the area before the 3 pm check in. This was no different from other times I’ve booked hotels. Except the manager told me that’s not how hotels work and for lack of better words, called me stupid for being a “no show” and not letting the hotel know I was showing up after the 3 pm check in on the 6th, so the receptionist said they sold my room that was already paid for when I booked through Expedia and the manager said for me to contact Expedia and they would call him and he would “decide if i deserved my refund for my no show” to which I then broke down crying after driving 26 hours to get to this hotel for my weekend concert. After circling Expedia’s “help chat” and trying to contact family for help, the manager then came back 30 minutes later saying they actually hadn’t sold my room and were not fully sold out. So if you’re in the market for a “manager who has been in this business for 20+ years” to teach you a lesson due to what he thinks is right and wrong and will make a fool of you in the lobby before the sun rises, then by all means. This hotel might be for you. Be warned, housekeeping will fully walk into your hotel room 2/3 hours before your check out and just stand in your room while you’re sleeping even with the do not disturb placard up! "

"Room was clean. Staff was nice. Breakfast was top notch. Parking was a little tight for full sized truck but ok. Main downside was a room wasn't available till after 5pm due to short staff. Wasn't aware of $6 a day charge for parking during the week and $50 a night charge for amenities, suppose to be refunded afterwards so waiting to see about that. "

"Always a good stay at the Westin"

"Neat, clean, cool, mostly quiet (though next to both the airport and freeway), and welcoming. Staff were very friendly. BBQ restaurant in same parking lot was delicious and convenient. Evening reception was limited to chips and salsa and pretzels; your 2 free drinks are 1/2 glass of wine each. Soda was also available. Breakfast was the same each day: waffles, eggs, sausage, biscuits & gravy, cereals, juice, coffee, soda. There was a persistent strong smell of marijuana smoke being piped through the building's air exchange on the end of the building farthest from the lobby during my entire stay; they really need to install better filters on this system, and/or relocate their smoking areas. The same air exchange system (in the hallway) emits a persistent, intermittent mechanical whine, shutting off for 1-2 seconds every 10-15 seconds; this made sleep difficult."

"Tv don’t work both nights. Ice machine didn’t work either day"

"The staff was wonderful for breakfast and kick back! I wish there were jars to tip. They were so friendly and kept things so clean and nice. "

"Perfect Hotel to stay before flying out of Lambert"

"Terrible stay…Long wait to check-in, rude front desk lady, no hand soap, not enough towels, pool was freezing so our kids couldn’t enjoy it, hot tub reeked of unusually strong chemicals, had to beg for towels…ants on the table at breakfast. Not worth the savings, don’t do it!!!!"