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Tru by Hilton Chicopee Springfield

Photo gallery for Tru by Hilton Chicopee Springfield

Primary image
Indoor pool
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board

Overview of Tru by Hilton Chicopee Springfield

Tru by Hilton Chicopee Springfield

2.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
440 Memorial Dr, Chicopee, MA, 01020

Explore the area

  • Popular LocationChicopee Falls Dam15 min walk
  • Popular LocationIndian Motorcycle Museum6 min drive
  • Popular LocationCanal Gallery7 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)33 min drive

Choose dates to view prices

About this area

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Holyoke Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Naismith Memorial Basketball Hall of Fame and Six Flags New England. Holyoke Heritage State Park and Volleyball Hall of Fame are also worth visiting.

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Indian Motorcycle Museum - 6 min drive
  • Holyoke Heritage State Park - 7 min drive
  • Canal Gallery - 7 min drive
  • Volleyball Hall of Fame - 8 min drive

Getting around

  • Holyoke Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 425 out of 697 reviews
5 - Excellent 61%
Rating 4 - Good. 177 out of 697 reviews
4 - Good 25%
Rating 3 - Okay. 51 out of 697 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 697 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 697 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice new hotel and the staff were dedicated to keeping it clean. Everyone was so great.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were nice within the hotel. The room was nice and clean just very small.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It my first stay at Tru. I liked the staff. Friendly. Welcoming. Location off highway is great. Clean simple. The main area seemed fun . Open space. It’s not luxury. The bed sheets don’t breath because of polyester weave and it makes you too hot. Air conditioner was way too loud. I consider Tru a simple practical stay.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice, clean comfortable hotel but for the town I was in it was very expensive. I liked everything except the price and no microwave in the room.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room and lobby. I love that they have recommendations for best local spots. Fun hotel. Great!
Stayed 1 night in Jun 2022