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MGM Springfield

Photo gallery for MGM Springfield

Featured Image
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of MGM Springfield

MGM Springfield

4.0 star property

4.1/5 Very Good

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
One MGM Way, Springfield, MA, 01103

Explore the area

  • Popular LocationMassMutual Center6 min walk
  • Popular LocationMGM Springfield7 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame8 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Choose dates to view prices

About this area

Springfield

MGM Springfield is located in Metro Center, a neighborhood in Springfield, and is in the city center. Naismith Memorial Basketball Hall of Fame and Titanic Museum are cultural highlights, while Springfield Armory is a notable landmark. Don't miss out on a visit to Six Flags New England.

What's nearby

  • MassMutual Center - 6 min walk
  • MGM Springfield - 7 min walk
  • Naismith Memorial Basketball Hall of Fame - 8 min walk
  • Dr. Seuss National Memorial - 9 min walk
  • Springfield Science Museum - 10 min walk

Getting around

  • Springfield Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • TAP Sports Bar – Restaurant with a bar offering American cuisine. Serves lunch and dinner on select days.
  • Bill's Diner – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Wahlburgers – Restaurant offering American cuisine. Serves lunch and dinner daily.
  • Jack's Lobster Shack – Restaurant offering seafood. Serves lunch and dinner daily.
  • The Chandler Steakhouse – Steakhouse offering American cuisine. Open on select days.

About this property

MGM Springfield

4-star Springfield hotel in Metro Center, walk to Naismith Memorial Basketball Hall of Fame
This smoke-free hotel features 5 restaurants, a casino, and 3 bars/lounges. Self parking is free. Other amenities include a coffee shop/café, conference space, and dry cleaning. All 240 individually decorated rooms feature WiFi and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find premium bedding and hair dryers. Housekeeping is available on request.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 22.69 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20-30 for adults and USD 12-20 for children
  • 5 restaurants and 1 coffee shop/café
  • 3 bars/lounges

Family friendly

  • Cribs/infant beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (10646 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 147 casino gaming tables
  • 1250 casino slot machines
  • Casino (125000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per night
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 for adults, USD 12 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 22.69 per night (rates may vary)
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 183 out of 377 reviews
5 - Excellent 49%
Rating 4 - Good. 95 out of 377 reviews
4 - Good 25%
Rating 3 - Okay. 58 out of 377 reviews
3 - Okay 15%
Rating 2 - Poor. 25 out of 377 reviews
2 - Poor 7%
Rating 1 - Terrible. 16 out of 377 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room parking garage was on the back side of the property
Stayed 1 night in Jan 2022

1/5 Terrible

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is filthy from the garage all the way to the front desk including elevators. The room was clean at least. The NOISE was absurd and we called and reported it, it did not stop so we packed up and left. The front desk person said there was no record of us and said she would cancel the charge and to leave the keys. Someone named Regina. At 345am.
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was jusg fine. No complaints whatsoever....
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! We had a wonderful time at this casino and everyone was so friendly.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are unique!!
Stayed 1 night in Dec 2021