「I reserved a king bed room but they didn't reserved. they put me in a double bed room and requested me to keep the room clean until they call me and then made me stay tidy for 1 hour and never came back.
I waited until 12AM and called them back at and someone pretended to say sorry but was not sorry at all and hang me up saying she has more important work to do. I asked to speak to a manager but was told there was no manager working on site. Its trash management shamed and harmed the Hilton's...
「I had a wonderful experience at Motel Casa Penn! The room was spacious, clean, and beautifully designed. The bed was super comfortable, and the living area with a cozy sofa and TV made it feel like home. The kitchen was fully equipped with plenty of storage, and the bathroom had all the essentials.
Plus, there's a second bedroom for extra space—perfect for groups or families. The location is fantastic, with shopping, restaurants in hustling and bustling Ironbound area of Newark. Also, Newark...
「The location is very convenient, only a ten-minute walk from the path, the room is equipped with a microwave, a small refrigerator and a safe.You can enjoy bread, fruit and coffee for breakfast. Will recommend this to my friends.」
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."
