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"Many, many thanks to the morning shift front desk staff at the Divani Palace Acropolis -- Natasha, Irene, and most especially Cosmas, who was the first to greet my daughter and I when we essentially wandered in off the street, looking for a safe hotel, after our belongings were stolen from our room at a nearby hotel while we were at dinner our very first night in Athens. Cosmas was warm, calming, kind and assured us we would be safe at the Divani Palace. He explained our situation to Nikos, the manager, who kindly upgraded us to a room with a view of the Acropolis. Natasha and Irene helped us with getting crisp copies of the many documents required by the US Embassy to replace my daughter's stolen passport. And needless to say, our room was safe, clean, and very comfortable, with a safe for our few electronics that were not stolen. And the toiletries provided in the room included a dental kit and much more, which were a godsend. Even under normal circumstances I would have found the Divani Palace to be a lovely place to stay, but in our trying situation it was welcoming and wonderful. Thank you all so much!!"