Find Shopping Hotels in Southwest Michigan, MI

"Front desk had terrible customer service, the pool was down & I would have gotten a cheaper room that didn’t have a pool had I known that, the side access door remained unlocked through the night , the tub spout is coming off of the wall , the face of the bathroom vanity was ripped off , and the walls were so paper thin and non insulated you could hear everyone in their rooms. Beds were comfy "

"Only stayed for one night as we were passing through. Staff was very friendly! Property was clean. Breakfast was good, with eggs and sausage and waffle iron. Bed wasn’t great, just a mattress on a metal cot-like frame. Bedding was good and clean though. Worth the price we paid, and we would stay again. "

"0"

"Staff was great. My room was big, and clean. I will be returning to stay again. "

"Great"

"Safe place and easy to get around to downtown. "

"Although recently reported as renovated, the work to do so was quite poor in my opinion. My TV only worked every 10 minutes and was quite old. Bathroom mirror light did not work, no bath fan. The room furnishings were outdated. My door to the hall did not fit the opening very well and you could see through to the hallway from the room. Very unpleasant odors from time to time. On the other hand the location is very good, staff was nice, breakfast was decent, and the price was reasonable. Such a shame because the area is great and the opportunity for this hotel thrive is very good. Not sure I would stay there again."

"The room I got was okay before inspection. I got a king bed for the night and underneath the desk were three little chocolate-like, maybe even “Milk Duds” candy droplets along the floor. In the bathroom, the bottom of the shower curtain was stained with mold and it had this old-aged smell rather than a “clean” smell. There was some accumulation of dust within the room too, which just makes it seem like it was never touched at all. When me and my partner went to the desk to discuss these issues, they were very caring and upgraded us to a different room to move into. In this room there was a jacuzzi but due to the season, those amenities wouldn’t be utilized. However, the cracks in the jacuzzi and off the side of it to the floor were several carcasses of dead bugs. While I know they’re not living, it also gives this vibe that the hotel isn’t that well looked after or understaffed. With this too, the bathroom still had that “old age” moldy like smell. We also put the privacy thing on the outside of our door that says “do not disturb” and around 09:00 in the morning and again at 10:00, there was a knocking at our door asking us if we were “checking out.” Overall, just not a great experience. "

"This property is basically completely torn apart for remodel… a detail not disclosed by Expedia during my booking. The entire common area is unusable. Paying for a night in a hotel that literally makes you scared for your safety is insane. On top of that, at 6am the fire alarm starts blaring and you don’t know if construction people started a fire or someone burnt their toast. Very very disappointed with this stay."