Universal Orlando Resort Southeastern United States hotels

"Love that it is walkable to the beach but wish the hotel had a discount on chairs since we are staying at the hotel and its hotel chars and umbrella, and allowed us to bring coolers. There were puke in elevators and had let the staff know and a few times they were inappropriate adults in the hot tub when it’s supposed to be a family friendly hotel. We ran out of towels and had called to guest services and phone kept ringing, had to call front desk and asked they said that they will get it up by that day came back still no towels in the room called down again and they did send some up right away. Parking was a mess there was no checks on cars that actually paid for parking, we had pay and finding parking was hard itself unless you want to park clear over by the garage. There were plenty of cars that didn’t have the paid stickers on them. Would recommend bringing home beach towels so you don’t have to pay for extra beach towels. "

"Nothing to share "

"Very convenient location. Clean property, large rooms and felt luxurious. Only wish the rooms were a little more sound proof. "

"Rooms were quiet and spotlessly clean. Unit missing hand soap in guest washroom and only provided 6 pool towels instead of 8. Definitely NOT enough working elevators for a resort of that size. Competition for poolside loungers first thing in the morning and 80% of sun umbrellas were missing the piin to hold them open. Water park enjoyable, arcade and mini-golf were fun for the younger children. If we booked again, we would specify room on first or second floor and nearer the pool area."

"Unfortunately, the service by the pool and by the beach were horrendous. It wasn’t the fault of the waiters. They tried their best food took forever well over two hours to make it to the beach for lunch one time one of your outlets was closed and you actually closed the kitchen and there was nowhere to get lunch except for sitting down there were horrible college kids and underage drinking on the beach happening everywhere on the property. During spring break, there must’ve been 500 freshman from university Wisconsin. Like a keg fest on the beach.. The pool constantly ran out of towels and I couldn’t get a chaise lounges . The concierge only stays till 6 o’clock and after that if you need something, you have to wait on a very long Front Desk line to ask anything. The concierge’s actually keep banking hours and not hospitality hours. It’s very weird."

"Would definitely stay again!!"

"Awesome staff at the property. Made to feel very welcome "

"Great Hotel, Great Location. The restaurants on Espanola Way (very short walk) were amazing."

"Uncomfortable, the whole place "