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Very clean. The staff is wonderful and helpful, super friendly. Excellent hotel and will stay here again---

Hotel was great

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

We stayed at this hotel for 18 nights. The neighborhood is iffy but the hotel is top notch and you can really see that the owners , managers and staff really care about their place . Rosas at Park is their In-house restaurant and everything we ate there was delicious. We loved the spinach salad with filet mignon and had it multiple times. It’s top-tier, once you get inside!

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Great location and facility

Very centrally located. Amazing staff and clean. My go to place for New York

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Nice bakery for breakfast.

The staff were very kind and helpful!

For the price point & location, this property is great despite small rooms & showers.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Shelley was AMAZING and very helpful. Definitely made the stay better.

the rooms were spacious , the staff was good ,, the breakfast was nice ... overall a nice and safe place to stay - for solo travellers and families as well !

Hotel was conveniently located in midtown manhattan and close to many attractions. It was also close to a subway station which was great for our first time navigating the subway. Close to many food options as well

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...