Village Residence Hougang

Think about living in a service apartment camp...decently equipped but with hardly any support from the institution itself. Decent: 1) Clean, lovely pool, quiet, decently appointed. 2) Housekeeping just thrice a week but done very well by maids who are dedicated and know their jobs. 3) Right next to a supermarket and small mall. 4) Most amenities in the apartment but the 'finish' was disappointing. 5) The rooms especially the living room were quite nice, though the bedrooms were small. Not so good: 1) There is no 'Front Desk', just a very small 'Management Office' which is open only Mon-Sat and from 9 am to 6 pm. After that and on Sundays you're literally on your own: there is no service/emergency/housekeeping support. One living room aircon started dripping water inside the room on Sunday...there was no one to fix it. We could live with that but what if it had been the bedroom aircon? 2) The 'master' bedroom was not just small but only one side of the queen bed had a bedside table and lamp. The other side had to make do with placing things on the floor, like water for the night, specs etc. 3) The bathroom was OK...but again the design was poor in that the basin jutted out in a semi circle cramping one for any movement. 4) The kitchen had only two power points, so if one had to use the toaster and the kettle, you had to unplug the microwave oven, and so on. 5) There was a good washing machine and dryer, but no dishwasher...highly inconvenient. 6) Only 3 plates & bowls!

Most of the things are great, except for the house keeping - only once in every 2 days. We were short of tissue paper on this. Also, we could find a few ants / tiny insects on the floor. Rooms are huge with good facilities, plenty of dinnerware

Food and Groceries- super accessible, right next door