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Reviews

3.8 / 5Good
28 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Airport
    Singapore (SIN-Changi)
    3 min drive
  • Popular Location
    Changi City Point
    6 min drive
  • Popular Location
    Singapore Expo
    6 min drive
  • Popular Location
    Changi Beach Park
    14 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Single Nap Room - Max 6 Hours Stay, Meal included

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Single Nap Room - Meal included

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Singapore

Located in Singapore, JetQuay Suites is connected to the airport. Downtown East and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park and Gardens by the Bay. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium.

Visit our Singapore travel guide
Popular Location

What's nearby

  • Changi City Point - 6 min drive
  • Singapore Expo - 6 min drive
  • Tanah Merah Ferry Terminal - 8 min drive
  • Changi Village Food Centre - 11 min drive
  • Changi Beach Park - 14 min drive

Getting around

  • Changi Airport Station - 15 min walk
  • JB Sentral - 41 min drive
  • Singapore (SIN-Changi) - 3 min drive

About this property

JetQuay Suites

Hotel connected to the airport in Singapore with 24-hour front desk
A snack bar/deli, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. All 4 rooms provide conveniences like living rooms and dining areas, plus free WiFi and rainfall showerheads. Free newspapers, free bottled water, and showers are among the other amenities that guests will find. Bathrooms are shared.
JetQuay Suites offers 4 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate living rooms. This Singapore hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Coffee/tea in common area(s)

Family friendly

Separate dining area
Separate living room
Snack bar/deli

Conveniences

Free newspapers in lobby
Lockers available
No elevators
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Multilingual staff
Turndown service

Languages spoken

Chinese
English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Rainfall showerhead
Shared bathroom
Shower
Towels

Food and drink

Dining room
Free bottled water

More

Connecting rooms available
Free newspapers
Separate living room
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Late check-out subject to availability
Express check-out

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
  • Please note: This property is located within CIP Terminal, which is connected to Changi Airport Terminal 2. Guests arriving via Terminal 2 are required to pass through Immigration to enter JetQuay CIP Terminal; a valid visa is required. Guests arriving from the city must present valid ID/passport and copy of their booking confirmation at security to access CIP Terminal. Guests who book rooms with hourly usage rates are limited to a maximum of 6 hours stay from time of check-in.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not permitted at this property.

Property is also known as

  • JetQuay Suites Hotel Singapore
  • JetQuay Suites Hotel
  • JetQuay Suites Singapore
  • JetQuay Suites Hotel
  • JetQuay Suites Singapore
  • JetQuay Suites Hotel Singapore
3.8
5 - Excellent
9
4 - Good
11
3 - Okay
4
2 - Mediocre
1
1 - Poor
3
4.2
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and suited the purpose. Was nice to sleep in a real bed between 2 long flights. The food was great too. Excellent value.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

出発便の為の利用であれば、空港から歩いて入れませんので、電話する必要があります。そうすると車で迎えに来てくれます。

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!

Stayed 1 night in Jul 2019

1/5

  • Disliked: Staff & service

Booked for a night only to find out they charge in blocks of 6 hours. Complete scam. This was in the fine print not on the cover page.

Stayed 1 night in Jul 2019

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