Find Hotel with a Concierge in Sierra de la Laguna

"clean room"

"The staff were all very friendly and helpful. The property is in need of updating. The pool tiles were dirty in some areas and pool edges were cracked. The mirrors in the bathroom needs replacing and the shelf in the bathroom was slanting. The phone in our room did not work and we had to report that. The food was all very good."

"Excellent service, location, food and property"

"Parking was an ease, they parked my car and deluvered it back when leaving. Great service."

"The resort felt a bit dated. We were on the first floor and the room let in a lot of noise from vehicles and guests. The food choices at the all-inclusive were subpar. The Italian restaurant and sports bar had decent food, but the seafood, Mexican, and steakhouse restaurants were all incredibly disappointing. The marina location is fun, but you will be pestered by vendors frequently. I will return to San José del Cabo next time as I much prefer that more serene area."

"We booked a Superior Ocean View room for our anniversary, but unfortunately our experience didn’t match our expectations. Upon arrival, we were placed in a building quite far up the hill, not in the main hotel. The room itself was very small and had two double beds, which didn’t feel appropriate for a special occasion. We had contacted the hotel several times prior to our arrival, but our requests didn’t seem to be reflected. Interestingly, our friends made a similar booking and were given a spacious casita, which made the situation even more disappointing. We ultimately chose to downgrade to a room in the main hotel, which only had a partial view overlooking the pool area. While the staff were friendly and the food was good, the overall experience fell short. There was no evening entertainment, the atmosphere felt quite quiet and uneventful, and the beach was very rocky. Having visited Cabo and many resorts over the past 25 years, this is not a property I would return to or recommend."

"Great property the second time being here within the last 10 years. Bathroom wasn’t as tidy - hair on the floor in all corners."

"lo mejo del Hotel su personal, siempre con una sonrisa y con ganas de dar servicio "

"Really nice hotel with everything you need. Connected to other three hotels that belong to the same chain of hotels. People are extremely nice and want to make you feel like you are at home all the time. "