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I really liked the Kamakura Prince hotel. Some may say it is dated, but I think it had a classic mid-century modern/art deco look which I thought was great. The staff was very friendly and helpful. The rooms were comfortable and clean. There are two restaurants: (i) a Japanese teppenyaki restaurant; and (ii) a "European" restaurant. I would not say that they are super gourmet, but I enjoyed my meals there. The European restaurant has huge windows looking out over the water with views of...

Nice stay and good bath mineral

Very comfortable mattress. Brewery restaurant had delicious steak dinner!

The hotel is reasonably close to the Haneda Airport and the free shuttle to the airport was great. Free shuttle also to Kawasaki Train Station where we found shopping. - nothing near the hotel. Kawasaki train connection was planned to get us to the Tokyo after 5 tour, It was the special assistance of the Kawasaki Railway staff that helped us to arrange the train timings as we did not speak Japanese - and very few people there spoke English! A fun time!!

When we arrived the front desk greeted us warmly. They confirmed our Glamping reservation and kindly showed us about the property, including the baths and relaxation room. The glamp trailer/building was cozy. It had all we needed and a view. We only stayed the one night but it was a nice getaway. For travel, it was a little off the beaten path but we did it, with luggage. I would recommend the location.

We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.

I really enjoyed the welcoming front office staff. They were very friendly and helpful. The room was very clean and spacious and unfortunately they were out of nonsmoking rooms so we had to book a smoking room We wish there were more nonsmoking rooms available. But everything else was amazing. We will definitely stay there again and recommend this hotel to our friends.

The style of the room was so unique and perfect for families. The location is very convenient due to the station being right near it. Staff were helpful and it came to questions regarding luggage and navigation. Its literally next to the stadium and not far from most popular places in Yokohama.

Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...

It was great stay however, only one complain is they don't have microwave. We can't warm up food.

Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!

Good

This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.

Absolutely beautiful! Serene, peaceful, a memorable retreat.