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Very comfortable mattress. Brewery restaurant had delicious steak dinner!

I really liked the Kamakura Prince hotel. Some may say it is dated, but I think it had a classic mid-century modern/art deco look which I thought was great. The staff was very friendly and helpful. The rooms were comfortable and clean. There are two restaurants: (i) a Japanese teppenyaki restaurant; and (ii) a "European" restaurant. I would not say that they are super gourmet, but I enjoyed my meals there. The European restaurant has huge windows looking out over the water with views of...

Nice stay and good bath mineral

We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.

When we arrived the front desk greeted us warmly. They confirmed our Glamping reservation and kindly showed us about the property, including the baths and relaxation room. The glamp trailer/building was cozy. It had all we needed and a view. We only stayed the one night but it was a nice getaway. For travel, it was a little off the beaten path but we did it, with luggage. I would recommend the location.

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.

The style of the room was so unique and perfect for families. The location is very convenient due to the station being right near it. Staff were helpful and it came to questions regarding luggage and navigation. Its literally next to the stadium and not far from most popular places in Yokohama.

This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.

Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!

Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...

AMAZING experience!!! I will come back to this same place for sure :-) Great staff providing excellent service, always nice and friendly. The room was bigger than we expected and with awesome amenities. All really clean and neat, you can notice how much care put into everything. Food was unbelievable and the onsen really nice and quiet. The ryokan in general has this kind of peacefulness surrounding it, which gets you instantly relaxed. This fact coupled with the service quality of the staff...

A Truly Authentic Japanese Experience – Simply Unforgettable! Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality. The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained....

Good

Very nice staff, well maintained rooms and great breakfast. Close to Odawara Station, Castle, and lots of food and shopping