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Reviews of Petit Hotel Gracey Tomamu

2.5 out of 5
Petit Hotel Gracey Tomamu
Tomamu 2413, Shimukappu, Hokkaido

Reviews

6.8
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 7 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yoshi, Honolulu, Hawaii

Disliked: Cleanliness
This is just an average hotel room - definitely nothing fancy or exceptional. What we did find extremely disappointing was someone else's food still in the refrigerator and someone else's hair on the walls of the shower. There was one pleasant surprise - a very nice Japanese breakfast the morning of our checkout. However, if we have the choice, we will not stay here again.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Close to restort
Not many good outlet around the accommodation. The breakfast was good.
Stayed 1 night in Oct 2018

8/10 Good

Lam Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly overprice hotel.
The hotel was good and clean except it was a bit far from Tomamu Hoshino resort if you are not travelling by car. The rate was a bit on the high side for a 3 star hotel.
Stayed 1 night in Sep 2018

6/10 Okay

irene, singapore

very old hotel, everything inside the room is old.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Just nice for 3 person
We were here late at night and left early in the morning. Room was just nice for 3 person. However the linens at the loft area are dirty and don’t look like it had been changed. There’s no air conditioning in room and there will be bug flying in if we open the window. So it is quite stuffy in room at the middle of the night. The location is convenient for the unkai at clubmed. About 15mins drive.
Stayed 1 night in Aug 2018

4/10 Poor

Edmund, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A real Budget Hotel with no airconditioning
Very simple Budget Hotel. No airconditioning thought remembering it was stated as aircon. Asked fir extra pillow but was given a cushion. Only plus point, the dinner was acceptable
Stayed 1 night in Jul 2018

8/10 Good

KELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Eugenia , Singapore

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Basic family style hotel
Tomamu is a place of concentrated development - all the activities in Hoshino, Tower, Alpha Village, Club med (all in same area of the ski, gondola activity JR Train station is a secluded station with no JR ticket station n no heater. Once u alighted from train, just take the so-called free shuttle (Guest only bus by Hoshino / Tower/ Alpha village ) to spend your day if u arrived before 3pm (unable to check in Petit hotel). Breakfast at hotel is okay. Dinner wise please have at Main activity area (Hoshino/tower area) . If not, please try to see if u can make eArlier reservation. If not the dinner at hotel only have bbq (mainly lamb meat, n few little pieces of chicken) - not nice (poor marination). Staff average quite friendly but does not feel the true sincerity nor service. Realised many did not post in detail n hope this review allow no one to be stranded in a -9 degree celsius at the station.
Stayed 2 nights in Dec 2017

4/10 Poor

LIU

Disliked: Room comfort
Noisy Room
Was given a room next to staircase and noisy throughout including night time. Not able to get good rest.
Stayed 1 night in Aug 2017

8/10 Good

CGB, Singapore

Liked: Cleanliness, staff & service
If you not driving, train station is very far away
We arranged for pick up at the Tomamu station. The hotel is beautiful and looks at a hotel in Switzerland. There is facilities for rafting in a nearby river. We stayed for a night and have a delicious table BBQ dinner. Unless you drive, the Tomamu JR train station is about 20 minutes away. The place is quiet and cosy. The owner and staff are very friendly.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and smelly room, no elevator
Very old and smelly room - our clothes smelled like an old ashtray after staying there. Also, there's no elevator and many stairs to go up to get to your room, so this is problematic for anyone with back issues.
Stayed 1 night in Jun 2017

2/10 Terrible

batty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience , lost money in the hotel room!
We lost 40 k JPY in the hotel room ! Ridiculous! We have to been to japan more than 20 times . It's never happened! Btw, this hotel owner isn't japanese!

8/10 Good

Verified traveler

4/10 Poor

Mei Chu Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只適合自駕遊。設備簡單，最不滿意無水供應，酒店提議住客飲自來水，又無水杯供應，只有一只漱口杯供應給兩住客用，莫名其妙！！熱水煲只放在外面櫃自己取但數量又不夠，早餐一般，不會推介給朋友！
Stayed 1 night in Sep 2018

6/10 Okay

man Kuen

Disliked: Staff & service, room comfort
好像有東西咬
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ジンギスカン料理が美味しい気さくなホテル
Stayed 1 night in Aug 2018

10/10 Excellent

Waiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

MANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての
スタッフさんがとってもいい人でよかったです！！
Stayed 1 night in Jul 2018

8/10 Good

Ena, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食物非常好味
食物非常好味，晚餐有雞同羊，早餐有魚，不過千萬唔好開窗，會有昆蟲飛入黎。地理位置ok，非常方便，有兩層樓，不過無lift。
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
ジンギスカンバーベキュウには最高。
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and smelly hotel. No lift, u need lift up your laggue to upper floor. The breakfast is very simple.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain villa style...
This place is specialized(?) for skiers, and It may be a bit awkward for others. It, however, is well-maintained and staffs are friendly and helpful. I enjoyed the stay.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
スタッフを応援したい気持ちになるペンション
若いスタッフとネパール人スタッフはとても親切で、建物は古いものの下手の中も暖かく、快適に過ごせます。朝食も必要十分な種類が揃っています。もう少し価格が安いとうれしいけど、シーズンピークだったということと、星野リゾートが価格を釣り上げてしまってる点はいなめないかも。 雪質だけでいうとニセコのほうがいいと思います。 トマムスキー場まで車で10分。駐車場も無料でそれなりに広いので安心。周りに何もないので、車がないとつらい。近くに週3日位昼間だけ営業しているガソリンスタンドがあるが、レギュラーガソリンのみの販売なので、ハイオク車は事前に給油しておいたほうがいい。ワカサギ釣りたのしいですよ。あまり釣れないみたいですが
Stayed 2 nights in Feb 2018

10/10 Excellent

あんちゃん, 愛知県名古屋市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭的なホテル
見た目もかわいくて、お部屋も快適。 窓からは、雪景色が見えて素敵でした。 手を伸ばせば雪に触ることもでき最高でした。
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

WAI LING

Liked: Staff & service, property conditions & facilities
Save money choice
Staff is helpful. Restaurant BBQ food okay
Stayed 1 night in Sep 2017

4/10 Poor

PATRICK MAN SUM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very far away from city
The hotel is very far away from Furano. It is one and a half hour drive on windy country road. Dinner and breakfast are too expensive and they are not value for money. No restaurant around the hotel.
Stayed 1 night in Jun 2017

8/10 Good

CHIEH WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨貼心的飯店服務
飯店人員非常親切，溝通後還願意在晚上九點時到附近的滑雪場接我們回飯店，隔天早上也載我們過去，接駁服務真的非常貼心～^ - ^飯店內的房間很乾淨整潔，wifi也有提供很方便，只是廁所空間小了一點～早上起來窗邊的美景很棒唷！不過，希望貴飯店能提供官方網站可以寫信過去，或是提供e-mail的聯絡方式，方便顧客聯絡及確認訂房狀況。

10/10 Excellent

Jarmo T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience Store in the lobby
Voin suositella taysin sydamin. meidan lomamme keskeytyi Taifuunin takia, joka ei todellakaan ollut hotellin vika.

8/10 Good

masanori, ひょうご

Liked: Cleanliness, staff & service
^ ^
よく寝れましたが、周辺にはガソリンスタンド、コンビニ等はありませんのであらかじめ必要な物は用意して行きましょう。