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Chateau Star River Pudong Shanghai

5.0 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Chateau Star River Pudong Shanghai

Exterior detail
Premium bedding, down comforters, minibar, in-room safe
View from property
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View | Premium bedding, down comforters, minibar, in-room safe

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 18.13 Ping (60 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 14.19 Ping (47 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with City View

Deluxe King Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 14.19 Ping (47 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 18.13 Ping (60 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Milky Way Bay Castle Suite

Premium bedding, down comforters, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Rustic Luxury Tent Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Tent Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Business 2-bed Room

Premium bedding, down comforters, minibar, in-room safe

Business 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive City-View Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive City-View Twin Bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for VR4D Immersive Experience Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

VR4D Immersive Experience Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Garden-View King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive Garden-View King Bed Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Queen Room

  • Sleeps 3
  • 1 King Bed

View all photos for Castle Room - Garden-View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Castle Room - Garden-View (Double Bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (Double Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Rustic Luxury Leisure Twin Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Leisure Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Paul Frank Themed Room

Premium bedding, down comforters, minibar, in-room safe

Paul Frank Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room (2 beds)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Family Friendly Room - Garden-View

Premium bedding, down comforters, minibar, in-room safe

Castle Family Friendly Room - Garden-View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
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About the neighborhood

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • Century Park - 3 min drive - 3.1 km
  • Shanghai New International Expo Centre - 5 min drive - 4.1 km
  • Shanghai Tower - 7 min drive - 6.9 km
  • The Bund - 7 min drive - 6.3 km
  • Yu Garden - 7 min drive - 7.2 km

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 30 min drive

Restaurants

  • ‪九井日本料理 - ‬6 min walk
  • ‪大唐小馆 - ‬11 min walk
  • ‪享和兴苏州汤包馆 - ‬10 min walk
  • ‪蒋记海鲜姿造 - ‬5 min walk
  • ‪麒茗餐厅 - ‬5 min walk

About this property

Chateau Star River Pudong Shanghai

Luxury hotel near The Bund
You can look forward to a terrace, mini golf, and a hair salon at Chateau Star River Pudong Shanghai. Treat yourself to a facial, a body scrub, or a body treatment at Lulu Spa, the onsite spa. The on-site restaurant, E cafe, offers breakfast, lunch, dinner, and pool views. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and tennis courts
  • Express check-out, express check-in, and coffee/tea in the lobby
Room features
All 261 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • HDTVs with cable channels
  • Wardrobes/closets, balconies, and electric kettles

Languages

Chinese (Mandarin), English

Similar properties

Lobby lounge

DoubleTree by Hilton Hotel Shanghai - Pudong

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  • Free WiFi
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  • Air conditioning
8.4 out of 10, Very Good, 512 reviews
The price is NT$1,972
NT$2,300 total
includes taxes & fees
Aug 15 - Aug 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai have a pool?

Yes, this property has an indoor pool.

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Pudong Shanghai?

Self parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Check-out is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is 2.3 mi (3.7 km) from Century Park and 2.9 mi (4.6 km) from Shanghai New International Expo Centre. Shanghai Science and Technology Museum and Kerry Parkside Mall are also within 3 mi (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

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Chateau Star River Pudong Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 127 reviews
Rating 8 - Good. 37 out of 127 reviews
Rating 6 - Okay. 21 out of 127 reviews
Rating 4 - Poor. 7 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025

10/10 Excellent

kee meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025

6/10 Okay

Tina

Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024

10/10 Excellent

Maarten

Liked: Staff & service, room comfort

Full on chateau

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

miro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aivan mahtava hotelli hyvällä paikalla metroasema 500 m päässä
Stayed 2 nights in Apr 2025

10/10 Excellent

MOON HEE

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해의 가성비 좋은 호텔

상해의 가성비 좋은 호텔 지하철 7호선까지 도보로 이동 가능
Stayed 4 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.
Stayed 3 nights in Mar 2024

4/10 Poor

younghoon

Disliked: Staff & service

친구집 게스트 하우스

개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.
Stayed 1 night in Jul 2020

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

...

객실-좋음. 위치-so so. 하지만 조용. 룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.
Stayed 1 night in Jan 2020

8/10 Good

Xavier

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
Stayed 6 nights in Nov 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Stayed 1 night in Sep 2019

10/10 Excellent

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

was good enough

Stayed 2 nights in Oct 2019

8/10 Good

SY, Japan

Liked: Amenities, property conditions & facilities
Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

화려한 시설, 아쉬운 서비스

시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다. 그러나 전반적으로는 만족스러웠습니다.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 깨끗하고 직원의 친철도가 아주 좋았습니다. 그리고 교통및 다른 서비스는 아주 좋았습니다.
Stayed 3 nights in Sep 2019

6/10 Okay

hitesh

Liked: Room comfort
Disliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

8/10 Good

TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019