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Kingtown Riverside Hotel Plaza Shanghai

3.5 star property
Art deco meets modern charm at this haven near The Bund, where travelers can savor international cuisine at Kingtown Cofe with vibrant Shanghai views

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Kingtown Riverside Hotel Plaza in central Shanghai blends comfort with convenience. Explore nearby West Nanjing Road, then unwind with coffee at the on-site cafe or a drink at the bar. The hotel offers in-room WiFi, dry cleaning services, and helpful multilingual staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

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About the neighborhood

Located in Downtown Shanghai, a neighborhood in Shanghai, Kingtown Riverside Hotel Plaza Shanghai is in the entertainment district and near a metro station. The Bund is a notable landmark, and travelers looking to shop may want to visit West Nanjing Road and Nanjing Road Shopping District. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. Visit our Shanghai travel guide
Map
No.126 Xinzha Road, Shanghai, Shanghai, 200003

What's nearby

  • Shanghai showing heritage elements and a temple or place of worship
    Huanghe Road
    3 min walk - 0.3 km
  • 0_dv679043
    West Nanjing Road
    5 min walk - 0.5 km
  • Nanjing Road Shopping District featuring street scenes, a city and signage
    Nanjing Road Shopping District
    13 min walk - 1.2 km
  • Shanghai, China - July 25, 2014: Downtown of Shanghai from the People's Square
    People's Square
    18 min walk - 1.6 km
  • Brilliance Shimao International Plaza
    1 min walk - 0.2 km

Getting around

  • Xinzha Road Station
    5 min walk
  • Shanghai Railway Station
    9 min drive

Restaurants

  • Executive Lounge
    5 min walk
  • 家族亭
    5 min walk
  • 香港仔码头靓汤馆
    6 min walk
  • 星巴克
    5 min walk
  • Da Fu Hao Restaurant
    5 min walk

About this property

Kingtown Riverside Hotel Plaza Shanghai

Hotel near Nanjing Road Shopping District
Near West Nanjing Road and People's Square, Kingtown Riverside Hotel Plaza Shanghai provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Kingtown Cofe, offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, multilingual staff, and coffee/tea in the lobby
  • Concierge services, smoke-free premises, and a 24-hour front desk
Room features
All 163 individually furnished rooms have perks such as furnished balconies and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 48-inch HDTVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kingtown Cofe

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kingtown
Kingtown Hotel
Kingtown Riverside
Kingtown Riverside Hotel
Kingtown Riverside Hotel Plaza
Kingtown Riverside Hotel Plaza Shanghai
Kingtown Riverside Plaza
Kingtown Riverside Plaza Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel
Kingtown Riverside Hotel Plaza Shanghai Shanghai
Kingtown Riverside Hotel Plaza Shanghai Hotel Shanghai

Frequently asked questions

Is Kingtown Riverside Hotel Plaza Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Kingtown Riverside Hotel Plaza Shanghai doesn't offer parking.

What time is check-in at Kingtown Riverside Hotel Plaza Shanghai?

Check-in start time: 1 PM; Check-in end time: 11:30 PM.

What time is check-out at Kingtown Riverside Hotel Plaza Shanghai?

Check-out is at noon.

Where is Kingtown Riverside Hotel Plaza Shanghai located?

Located in Downtown Shanghai, this hotel is within a 10-minute walk of Huanghe Road and West Nanjing Road. Nanjing Road Shopping District and People's Square are also within 1 mi (2 km). Xinzha Road Station is only a 5-minute walk and Qufu Road Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kingtown Riverside Hotel Plaza Shanghai Reviews

7.0

Good

7.0

Cleanliness

7.0

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 153 reviews
Rating 8 - Good. 64 out of 153 reviews
Rating 6 - Okay. 54 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
I like the location
Stayed 4 nights in Oct 2019

8/10 Good

Hung

Liked: Cleanliness, staff & service, room comfort
離地鐵近，走路可以到南京路步行街、外灘，這個飯店很棒
Stayed 3 nights in Aug 2019

8/10 Good

Chien-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新天地上海灘都很近， 還蠻方便的

还不錯，整体OK
Stayed 1 night in Dec 2018

4/10 Poor

tasu, osaka

Disliked: Staff & service

チェックインに手間取るホテル

チェックインに手間取ったことと。 止まった部屋の窓の外は地元住民の家で、窓には洗濯物がかかっており、カーテンも開けられない近さでした。
Stayed 1 night in Oct 2018

6/10 Okay

May Ling

普普通通，價錢合理不能要求太多，離地鐵五分鐘路程

8/10 Good

Chatchawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ภาพรวมดี

ชั้นที่สูงขึ้นไปจะได้วิวที่ดีกว่า อย่างอื่นโดยรวมทำได้ดี

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

不值得住的酒店

網上訂房間說明跟入住時拿房間的完全不一樣，有點欺騙訂購的成分

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

可有更好的選擇

打掃不確實，保險箱裡面都是垃圾，前台服務也不理想
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Room comfort

まぁまぁ？

事前決済でしたが、現地でデジポット500元があります。また取り消しをcheck out時に行いますがカードがなかなか反応せず？最終、携帯で1ヶ月後に返金になると見せられました。デジポットでも今までそのようなことはなく、不安になりhotels.comさんに連絡→現地確認→恐らく大丈夫だろうとのこと。あとは1ヶ月以内に何もないことを願うばかりです。 その他は、歯ブラシやソープや水は毎日ありました。シャンプーもあったかな？お部屋は広いですが壁が薄く隣の部屋の声が聞こえます。バスタブはなく、日本人は辛いかも？です。 場所は地下鉄1号線の人民広場の次の駅のXinzha Road6番出口から3-4分が一番近く、人民広場からだと10分は掛かります。 安価なホテルなので夜寝るだけなら充分ですが声や扉の音など気になる方はやめた方が良いかも？です。 兎にも角にも上海は初めてでしたが、安くて夜景や建物にも感動したので次はホテル選びを慎重にしてまた行きます。
Stayed 2 nights in Nov 2017

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena opción si quieres estar cerca de la zona turística por un costo accesible además de la conexión con el metro es ideal para trasladarte. en general el hotel ofrece buen servicio. Tiene sus detalles de carpintería y aire acondicionado al interior de los cuartos, sin embargo la regadera y las almohadas son excelentes¡
Stayed 3 nights in Oct 2017

2/10 Terrible

R, Toronto

Disliked: Staff & service, property conditions & facilities, room comfort

Vacuum hose used to connect sink to sewage pipe

The title says it all. Front desk staff can’t speak English. I don’t mind that. However, their attitude is I don’t give a f*#k approach. Cleaning staff is also bad. Forget to leave toilet paper and tea bags. Location is ok, but it’s in an alleyway which gets really dark at night. So women beware. First and last time for me staying in the lipstick on a pig junk hotel
Stayed 4 nights in Oct 2017

10/10 Excellent

suet yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, room clean & comfort

Nearby metro station- xinzha station(line 1-exit 6), just 200m from hotel. A lot of restaurants at exit 1. Hotel easy to find, staff friendly, room clean & comfort, I’ll give another stay if I back to shanghai again.
Stayed 4 nights in Oct 2017

6/10 Okay

kimsuhyeon

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

비추천호텔이네요

호텔위치는 1호선 신자루역 6번출구 도보 5분거리로 괜찮은편이지만 침대 청소 및 이불청소가 깨끗하지 않네요 3일숙박했는데 이틀째 삼일째 똑같이 이불커버만 갈고 침대시트는 그냥 내버려두고 지져분한 상태인시트에 이불만 쓱 덮어두고 ㅡㅡ 외출하고 호텔들어와서 혹시나 또 청소안했나싶어서 이불 펼쳐보자마자 기분이 어찌나상하던지.. 직원에게 직접보여주고 그자리에서 다시 갈아달라요청했네요ㅠ 다시 이용하고 싶지는 않은 호텔이네요
Stayed 2 nights in Oct 2017

8/10 Good

Emily

Liked: Room comfort
離地鐵站非常近、在十一連假造訪這兒CP值還算不錯。下午13:00就可以check-in，Check out 時間12:00，是自由行的好選擇
Stayed 2 nights in Oct 2017

8/10 Good

Hans, Overloon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima hotel. Prima ligging.

Prima verzorgd hotel. Schone en nette kamers. Vriendelijk en behulpzaam personeel. Ligging dichtbij (loopafstand) centrum. Afstand tot metro (Xinzha road) is 300 m.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店設施沒話說，前台小哥服務熱忱，只是房間廁所味道太重，可能排水管設計不良，能夠改進這點就完美了

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Never Again

1. Room stank of cigarettes 2. Hole in my curtain 3. Broken window 4. Backed up sink 5. Charged extra because I made my towels "too dirty" - their words 6. Smelly hallway 7. No one spoke basic English 8. Half roll of toilet paper replaced with another half roll of toilet paper daily.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是個很不錯的旅館，硬要說出缺點~可能排風聲音大了點~~走廊有清潔的味道~(但客房裡完全沒味道)

6/10 Okay

Verified traveler

Liked: Staff & service

reasonable price and quiet environment

This hotel is located near to metro station and easy to communicate within Shanghai. The room charge is reasonable and their facility is upto standard for the price paid. This hotel is also situated in quiet environment and good for traveller who like quiet in the night. Overall the room is comfortable and worth to stay with this price

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

住兩晚可接受

晚上到達，標示不太清楚，有點難找，附近餐廳選擇不多，附近都是五金店，晚上也僻靜，住兩晚可接受。整體來說不錯，Wifi接收也好

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一切高於預期的酒店

高質素，服務好，可惜入口比較難找，但不影響整體的觀感！好！如果再來上海，會再入住！

8/10 Good

Arthur, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location near subway

Nice location near Nice location near subway and shopping areasubway and shopping areaNice location near subway and shopping areaNice location near subway and shopping areaNice location near subway and shopping area

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

지하철역 매우 가까움!

개인적으로 지하철 1호선을 주로 이용하게 되어 고른 호텔입니다. 지하철역 출구에서 5분이면 닿고, 난징동루 번화가로도 도보로 이동할수있어 매우 편리했습니다. 호텔 바로 앞 도로와 외관은 사실 그닥이지만, 호텔방은 매우 깔끔하고 편안했습니다. 샴푸, 칫솔치약, 드라이기, 커피포트 모두 완비되어 있고 침구도 좋은편입니다. 저렴하게 이용가능하여 추천합니다.

8/10 Good

Tony, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience location, walkable distance city cente

Great location while a bit hard to find the entrance of the hotel. The building looks old while it is good condition inside. Walkable distance to city center, you could rent a mobike (bike) to travel around.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel, but there was not much in the area