Lobby

Reviews of Sama-Sama Hotel KL International Airport

4.5 out of 5
Sama-Sama Hotel KL International Airport
Jalan Cta 4b, Sepang, Selangor

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1007 reviews" "
Rating 8 - Good. 193 out of 1007 reviews" "
Rating 6 - Okay. 44 out of 1007 reviews" "
Rating 4 - Poor. 12 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Mustakeem, London

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at the Sama-Sama Hotel, Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. The bed was incredibly comfortable, and the hotel's location was perfect for transit if you have an early flight. Rating 5/3
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/5/3
Dear Muhammad Mustakeem, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Frankline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, right at the airport. Good rooms, quiet lovely atmosphere. Food was great. Free golf buggy ride to and from airport lobby
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/5/3
Dear Frankline, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

6/10 Okay

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's attached to KLIA Terminal 1 by a walkway (not air-conditioned and it was hot) and the buggy was super convenient to/fro hotel to the airport. I booked 1 night when I landed in KL. I was surprised when the price went up already when I booked the second time before flying out of M'sia. The price was actually very high by Malaysian standards. I asked for extra water and towels which I did not receive. All in all, it was a good stay for 1 night and the main advantage being attached to Terminal 1.
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/5/3
Dear Abigail, thank you so much for the 3-star review. We really appreciate your transparency and it assists us as an avenue of improvement to provide you with 5-star experience for your next visit! On behalf of my team, I would like to apologize, that we missed out on your request. Hope to see you again soon with better experience.

10/10 Excellent

Jose Rogelio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, just make sure there is an available employee at the pool bar at all times
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/30
Dear Jose, thank you for your highlights on our services. We take note as an avenue of improvement to provide better service to our guest. Thank you again for your time and rating.

10/10 Excellent

Martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star luxury within easy reach of the arrivals and departures, free buggy ride fom level2 of the terminal
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/23
Dear Martyn, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great stay made especially great by an Amazing team. Zainun at reception was very welcoming with great service. Ayeem at luggage did very well. Anam at Continents gave great service. Thank you team.
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/24
Dear Michael, thank you for providing us with your valuable rating. It means a lot to us as a motivational for our staffs to offer only the best services to our guests. Till then, take care and keep in touch with us via our social media.

10/10 Excellent

Vilma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the check-in and fantastic breakfast. Staff are fabulous!
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/23
Dear Vilma, we are glad that you find our staffs were good fabulous throughout your stay and we look forward to welcoming you back soon. Till then, take care.

10/10 Excellent

Gwynneth Shelly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/23
Dear Gwynneth, we’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel for your next visit. Hope to see you soon!

10/10 Excellent

Muhammad Mustakeem, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services.
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/23
Dear Muhammad Mustakeem, the team here is thrilled to receive such great rating, thank you.

10/10 Excellent

Cathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, food and room.
Stayed 1 night in Apr 2024
Response from PA🤗 on 2024/4/19
Dear Cathryn, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/23
Dear Elizabeth, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks it's was lovely 🌹
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Anthony, thank you for the great rating. On behalf of the team, we are contented to receive such valuable rating in order for us to strive for better. Hope to get to welcome you back with better experience!

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Lucy, thank you for taking a moment to share your experience at Sama-Sama Hotel KLIA. We are so pleased to hear you found our facilities and services to your liking. We look forward to welcoming you back soon.

10/10 Excellent

Daniella Maryangel

Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/23
Dear Daniella, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis next to the airport. Amazing pool area
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Laura, thank you for the kind rating! We’re so happy your visit at went well.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/23
Dear Phil, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Ghery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy access to the airport while enjoying a 5 star experience and dinning, great service and experience overall
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Ghery, the team here is thrilled to receive such great rating, thank you.

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Kennedy, we are so grateful for your kind rating and you did feel comfort with our facilities and hospitality. Thanks for sharing your review with us and the community. See you again soon!

10/10 Excellent

Burhan

Liked: Cleanliness, amenities
Topnotch service
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Burhan, the team here is thrilled to receive such great rating, thank you.

10/10 Excellent

Murray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location at the airport, dead quiet and nice room. Superb buffet. Would stay here again no question.
Stayed 2 nights in Mar 2024
Response from PA🤗 on 2024/4/4
Dear Murray, it is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!

8/10 Good

Abdallah, Riyadh

Liked: Staff & service, amenities, property conditions & facilities
It was less than 24 hours. Hotel is excellent, but reaching the hotel from the airport was difficult and took a long time
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Abdallah, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First i want to speak on the front desk. EXCELLENT customer service!! Easy check in and flowed like water. Next was the room. OMG!! The room was super clean and quiet and very spacious. Bed was a 8/10 in comfort level, why not a 10/10? Because the bed could have been a little bit more softer lol. I’m very picky with mattresses, but this bed was very comfortable and that’s why a 8/10. Slept like a baby and when I woke up and went to the breakfast buffet, yet again OMG!! I’ve been to many hotels in my lifetime and are their breakfast… but SAMA SAMA BREAKFAST BUFFET IS BY FAR THE BEST IVE EVER HAD HANDS DOWN! So many choices and very affordable. I was in awe of the multitude of choices available. The checkout was awesome as well. I will most definitely be back again and stay with SAMA SAMA and I will recommend to any and all of my friends and family that travels to Kuala Lumpur
Stayed 1 night in Mar 2024
Response from PA🤗 on 2024/4/3
Dear Charles, I couldnt be more grateful to have such incredible guest, just like you, who made a well comment on our hospitality and services. On behalf of the team, we are feeling satisfied if our guests feel comfortable with their stay and hope to welcome you back, soon! Till then, have a great day!

8/10 Good

Robert, Sherwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Robert, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast Beutiful plants in lobby Convenient to airport
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Thomas, it is beyond words for us to express our appreciation to you for taking your time to recommend us to the other Expedia community. We look forward to welcoming you back soon. Till then, take care.

8/10 Good

Paul, Kailua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Paul, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Henrique

Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Henrique, we are so grateful for your kind rating and you did feel comfort with our facilities and hospitality. Thanks for sharing your review with us and the community. See you again soon!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for in between long flights
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Christian, thank you for taking the time to provide a rating. Till then, take care and have a good day!

10/10 Excellent

Chong Siew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent transport to klia1 and Mitsui outlet
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Chong Siew, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

8/10 Good

Kim Koay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and air conditioning is cool enough
Stayed 2 nights in Jan 2024
Response from PA🤗 on 2024/4/3
Dear Kim Koay, thank you so much for your positive rating for your recent visit.

8/10 Good

Norman

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very thing was excellent
Stayed 1 night in Feb 2024
Response from PA🤗 on 2024/4/3
Dear Norman, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Good

Rawand

Liked: Cleanliness, staff & service, room comfort
Great location
The rooms need upgrades ,specialy the bathrooms
Stayed 1 night in Jan 2024

10/10 Excellent

Skye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious stay at the airport. Breakfast was delicious- food prepared to order along with endless options from the buffet. The bed is so comfortable, the rooms are spotless and well stocked. Room service portions are HUGE!! And the view … the view is pure heaven
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Skye, we are delighted to receive a great rating and will try our best to provide a better service and facilities in the future. We also glad that you find our room comfortable. We hope that we will get to be your still preferred accommodation. Stay safe and sound!

10/10 Excellent

Yunior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Airport’s Hotel
The hotel was very convenient to us versus the Airport…. It was right there and the hotel offers transportation all the time using an internal bridge… Also we had room service.. good quality and the best soup ever … I recommend this hotel
Stayed 1 night in Dec 2023
Response from PA🤗 on 2024/2/1
Dear Yunior, the fact that you took your time to leave us with 5-stars rating means a lot to us! It is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay although somewhat expensive.
Stayed 2 nights in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Julie, I'm happy to hear that you enjoyed your recent stay and found our accommodations to be cosy. Until then, stay safe.

10/10 Excellent

Lingzhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Lingzhi, it is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facklities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear michael, I'm happy to hear that you enjoyed your recent stay and found our accommodations to be cosy. Until then, stay safe.

10/10 Excellent

Jennifer Anne

Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/4/3
Dear Jennifer Anne, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

8/10 Good

Louis

Liked: Cleanliness, property conditions & facilities
Front desk lady very helpful.
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Louis, we are glad that you find our staffs were good assistance throughout your stay, see you again soon!

10/10 Excellent

Zuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Zuyi, we are so grateful for your review. Thanks for sharing your rating with us and the community.

10/10 Excellent

Sharmila, Harrow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Sharmila, we're happy to see that you had a 5-Star experience at our hotel. Thanks for sharing.

10/10 Excellent

JOHAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear JOHAN, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection at the airport
Have stayed many times and always totally professional. Breakfast is spectacular and location is perfect for transit passengers or late arrivals.
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/31
Dear David, we are glad that you love your recent stay and find us as a comfort accommodation. Till then, take care.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/31
Dear richard, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

10/10 Excellent

Timothy, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the convenience of this property for an overnight stay during our travels. We arrived late and they received us well, with warm hospitality and took care of our needs. After a long trip, the stay was a welcome reprieve and restful!
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/31
Dear Timothy, we are so grateful for your review. Thanks for sharing your rating with us and the community.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/2/1
Dear Peter, we are glad that you love your recent stay and find us as a comfort accommodation. Till then, take care.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Just needed an overnight stop, but the hotel is convenient, clean, and comfortable. I would stay for a week if needed.
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/10
Dear Debra, we are glad that you love your recent stay and find us as a comfort accommodation. Till then, take care.

2/10 Terrible

John Duane

Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/10
Dear John Duane, thank you for the great rating. On behalf of the team, we are contented to receive such valuable rating in order for us to strive for better. Hope to get to welcome you back with better experience!

10/10 Excellent

Ruth

Traveled with group
Liked: Amenities
Amazing hotel and staff and made such a difference to be attached to the airport. Beautiful outside pool and so quiet considering it’s next to the airport. Shuttle buggy drivers were living their job. Would definitely stay again
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/10
Dear Ruth, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to KLIA, amazingly clean and friendly helpful, professional staff. I appreciated the attention to detail
Stayed 1 night in Jan 2024
Response from PA🤗 on 2024/1/10
Dear Frederick, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful airport hotel
Beautiful airport hotel with great staff. As a VIP gold member received room upgrade
Stayed 1 night in Dec 2023
Response from PA🤗 on 2024/1/10
Dear Milan, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.