All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very small rooms and hard bed very pleasant staff and free breakfast
Michael
Stayed 1 night in Feb 2024
Response from Hotel Area One Chitose front staff Kanda on 2024/3/13
Thank you for staying at Hotel Area One Chitose. Our breakfast is not free.It cost 1200JPY.All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely
This was a super convenient option before a flight. Check in was smooth; room was clean; had a traditional Japanese restaurant attached which was lovely
Tracy
Stayed 1 night in Jan 2024
Response from Hotel Area One Chitose front staff Kanda on 2024/1/29
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely
8/10 Good
Verified traveler
Traveled with family
2024/1/7
Liked: Staff & service, room comfort
Verified traveler
Stayed 1 night in Dec 2023
Response from Hotel Area One Chitose front staff Kanda on 2024/1/8
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely
4/10 Poor
Rogerio
2023/12/12
Disliked: Staff & service
staff service was poor during night time
Rogerio
Stayed 4 nights in Dec 2023
Response from Hotel Area One Chitose front staff Kanda on 2023/12/14
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.We try for future improvement.Thank you for your honest opinion.Sincerely
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely
8/10 Good
Sau Ching
2023/2/13
Sau Ching
Stayed 1 night in Feb 2023
Response from ホテルエリアワン千歳 宿泊課 神田 on 2023/3/16
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely
6/10 Okay
Justin
2023/1/15
Disliked: Property conditions & facilities
Justin
Response from Hotel Area One Chitose front staff Kanda on 2023/11/11
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely
6/10 Okay
Verified traveler
2020/3/1
Verified traveler
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/3/2
Thank you for sharing your review with us. We look forward to your next visit.
10/10 Excellent
Verified traveler
Traveled with group, Traveled with family
2020/2/22
Liked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you for selecting us out of the many possible places here.
We are very much looking forward to your next stay with us.
Bath house and garden amazing for first time visitor
Glen
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you very much for having stayed at HOTEL AREA ONE CHITOSE.
We are glad to hear that you have enjoyed staying with us.
We look forward to your next visit.
It has a cozy feel. Small room and small double bed, but it was comfortable and nice.
RR
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you very much for having stayed at HOTEL AREA ONE CHITOSE.
We are glad to hear that you have enjoyed staying with us.
We look forward to seeing you again.
Staff was super friendly and helpful. The shower water temperature sometimes jumps from normal to scalding to freezing. Breakfast was amazing.
Verified traveler
Stayed 1 night in Dec 2019
Response from ホテルエリアワン千歳 升田 on 2020/1/27
Thank you very much for having stayed at Hotel AREA ONE CHITOSE.
And thank you for praising the staff.
We sincerely apologize for any inconvenience caused by the temperature of the shower.
We will do our best for improvement.
Again, our sincere thanks for the comment you gave us.
We would appreciate if you allow us another opportunity to make it right.
Response from Front staff Hirabayashi on 2020/1/23
You have stayed at our hotel. Thank you very much. You gave our hotel the highest rating. I am very honored. We hope you enjoy your stay. I look forward to meeting again. Sincerely.
8/10 Good
Verified traveler
Traveled with family
2019/12/8
Liked: Cleanliness, staff & service, amenities
Very small public bath on 6fl only inside no outdoor
Verified traveler
Stayed 1 night in Dec 2019
Response from Front staff Hirabayashi on 2019/12/22
You have stayed at our hotel. Thank you.
There is no open-air bath in the public bath of our hotel. But will your body temperature rise?
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again. Sincerely.
Response from Front staff Hirabayashi on 2019/12/22
You have stayed at our hotel. Thank you.
You gave our hotel a very high rating. I am very honored.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again. Sincerely.
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again. Sincerely
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again. Sincerely
Need more cleaning
Dirty smelly room restaurant had but service
Verified traveler
Stayed 1 night in Nov 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/11/5
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.Thank you for your honest opinion.Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/10/22
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
After a long flight n already after 11pm, I was looking forward to wash up and sleep. I ended cleaning up the washroom before I can use it. There was a few pieces of hair everywhere esp the bathtub.
Elisa W Y
Stayed 1 night in Sep 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/9/30
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.
We try for future improvement.Thank you for your honest opinion.Sincerely
Needs major overall. All equipment very old, out of date. Breakfast was quick but good selectiin
Aussie
Stayed 1 night in Aug 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/8/27
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.
We try for future improvement.Thank you for your honest opinion.Sincerely
6/10 Okay
Hui Ying
2019/8/2
Liked: Cleanliness
Disliked: Room comfort
Super small room with funny layout.
Super small room and bathroom. The layout of the room Can be better, no space for luggage and walk. we stayed in small hotel rooms before but the layout are comfortable.
Hui Ying
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/8/5
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.Thank you for your honest opinion.Sincerely
Good hotel with friendly staff. Room was clean. Complimentary carpark provided just across the road to hotel. Location of hotel was excellent in Chitose. Easy access to airport and outlet mall.
Lawrence
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/7/28
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/7/22
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Good
Free room upgrade is good. Very close to airport. And free shuttle to airport
Bad
Carpark lot is limited. And no non-smoking room available.
Chaw
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/7/10
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.
Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/6/10
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Garbage Hotel. Never ever will stay here again. Review by pevious guest all wrong
YAT
Stayed 1 night in Apr 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/5/19
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.
Thank you for your honest opinion.Sincerely
walkable
aeon near by
airport transfer
near JR station
Verified traveler
Stayed 1 night in Apr 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/4/25
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/4/4
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Near station have hot spring water on 6 floor excellent
Verified traveler
Stayed 1 night in Mar 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/21
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
Good Location / Good service / Good free bus to airport
Verified traveler
Stayed 1 night in Mar 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/8
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again.Sincerely
Good place. Free shuttle bus to new chitose airport
ANIS
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/4
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
All was nice and tidy, very small rooms and amenities, but it is Japan so as expected.
Verified traveler
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/4
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
Very good location, service, free shuttle to New Chitose airport, tasty breakfast, good onsen, free coffee and tea at lobby
Suwat
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/1
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
The property is quite small but the facilities is complete
Verified traveler
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/26
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
Good place to stay because near to chitose airport..and more perfect things is hotel provided free shuttle bus service
MOHD
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/18
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
Very close to train station. Easy check in and out. Very nice and accommodating.
Matt
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/18
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/2/15
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
Are there anything in particular that you noticed while you were staying?
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
8/10 Good
Verified traveler
Traveled with partner
2019/2/10
It was great
Verified traveler
Stayed 2 nights in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.
We hope to see you again.Sincerely
I always state additional requests though not all the hotels will fulfil, but they did! Awesome and thank you for going the extra mile even though we stayed for a night only!!
Verified traveler
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
10/10 Excellent
Verified traveler
2019/1/27
Liked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Jan 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/1/28
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely
Response from Hotel Area One Chitose front staff Kanda on 2019/1/22
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
10/10 Excellent
Verified traveler
2018/12/30
Verified traveler
Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2019/1/5
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely
Everthing good and good location for relax near train easy access
Verified traveler
Stayed 2 nights in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
Thank you for staying at Hotel Area One Chitose.
We appreciate you rated our hotel high.Your comment is a good encouragement for us.
All our staffs hope you enjoyed your stay with us.
We are looking forward to seeing you again.
Sincerely
It’s good price hotel , don’t expected anything much.
Close to station like 5 mins walk . Many good around . Close to Aeon . Very convenient and cheap hotel . Small room but I’m just sleep at night , so don’t bothering me at all .
Verified traveler
Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.
We hope to see you again.Sincerely
this hotel provide free shuttle service to airport up to 10am. Location is very good and the room is clean too. only the pyjama is very outdated.
Jamie
Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
First of all, thank you for your stay with Hotel Area One Chitose.
We are trying to provide services that every customer will be satisfied with!Thank you for your honest opinion.Sincerely
8/10 Good
Verified traveler
2018/12/3
Verified traveler
Stayed 1 night in Nov 2018
Response from One Chitose front staff Kanda on 2018/12/5
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating. We hope to see you again.Sincerely Hotel Area