Indoor spa tub

Reviews of Hotel AreaOne Chitose

3.5 out of 5
Hotel AreaOne Chitose
6-1 Saiwai-cho, Chitose, Hokkaido

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 711 reviews" "
Rating 8 - Good. 308 out of 711 reviews" "
Rating 6 - Okay. 161 out of 711 reviews" "
Rating 4 - Poor. 41 out of 711 reviews" "
Rating 2 - Terrible. 12 out of 711 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and hard bed very pleasant staff and free breakfast
Stayed 1 night in Feb 2024
Response from Hotel Area One Chitose front staff Kanda on 2024/3/13
Thank you for staying at Hotel Area One Chitose. Our breakfast is not free.It cost 1200JPY.All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a super convenient option before a flight. Check in was smooth; room was clean; had a traditional Japanese restaurant attached which was lovely
Stayed 1 night in Jan 2024
Response from Hotel Area One Chitose front staff Kanda on 2024/1/29
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Area One Chitose front staff Kanda on 2024/1/8
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely

4/10 Poor

Rogerio

Disliked: Staff & service
staff service was poor during night time
Stayed 4 nights in Dec 2023
Response from Hotel Area One Chitose front staff Kanda on 2023/12/14
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.We try for future improvement.Thank you for your honest opinion.Sincerely

8/10 Good

Meg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from ホテルエリアワン千歳 宿泊課 神田 on 2023/3/16
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely

8/10 Good

Sau Ching

Stayed 1 night in Feb 2023
Response from ホテルエリアワン千歳 宿泊課 神田 on 2023/3/16
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely

6/10 Okay

Justin

Disliked: Property conditions & facilities
Response from Hotel Area One Chitose front staff Kanda on 2023/11/11
Thank you for staying at Hotel Area One Chitose.We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again.Sincerely

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/3/2
Thank you for sharing your review with us. We look forward to your next visit.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you for selecting us out of the many possible places here. We are very much looking forward to your next stay with us.

10/10 Excellent

Glen, Bc canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath house and garden amazing for first time visitor
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you very much for having stayed at HOTEL AREA ONE CHITOSE. We are glad to hear that you have enjoyed staying with us. We look forward to your next visit.

8/10 Good

RR, Sg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a cozy feel. Small room and small double bed, but it was comfortable and nice.
Stayed 1 night in Feb 2020
Response from 宿泊課 升田 on 2020/2/27
Thank you very much for having stayed at HOTEL AREA ONE CHITOSE. We are glad to hear that you have enjoyed staying with us. We look forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpful. The shower water temperature sometimes jumps from normal to scalding to freezing. Breakfast was amazing.
Stayed 1 night in Dec 2019
Response from ホテルエリアワン千歳 升田 on 2020/1/27
Thank you very much for having stayed at Hotel AREA ONE CHITOSE. And thank you for praising the staff. We sincerely apologize for any inconvenience caused by the temperature of the shower. We will do our best for improvement. Again, our sincere thanks for the comment you gave us. We would appreciate if you allow us another opportunity to make it right.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Front staff Hirabayashi on 2020/1/23
You have stayed at our hotel. Thank you very much. You gave our hotel the highest rating. I am very honored. We hope you enjoy your stay. I look forward to meeting again. Sincerely.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very small public bath on 6fl only inside no outdoor
Stayed 1 night in Dec 2019
Response from Front staff Hirabayashi on 2019/12/22
You have stayed at our hotel. Thank you. There is no open-air bath in the public bath of our hotel. But will your body temperature rise? All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely.

8/10 Good

SUAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Front staff Hirabayashi on 2019/12/22
You have stayed at our hotel. Thank you. You gave our hotel a very high rating. I am very honored. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely.

8/10 Good

Krisada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Front staff Kanda on 2019/11/10
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again. Sincerely

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Front staff Kanda on 2019/11/7
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Need more cleaning Dirty smelly room restaurant had but service
Stayed 1 night in Nov 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/11/5
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.Thank you for your honest opinion.Sincerely

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good to have a free shuttle bus to the airport
Stayed 1 night in Oct 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/10/22
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Response from 宿泊課 神田 on 2019/10/10
この度は数あるホテルの中よりホテルエリアワン千歳をお選び頂き、誠にありがとうございます。概ねご満足頂けるご滞在となりました事大変光栄に存じます。ご多忙中にもかかわらず評価をお寄せ頂き、ありがとうございました。またお会いできます日を従業員一同心よりお待ちしております。

6/10 Okay

Elisa W Y

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
After a long flight n already after 11pm, I was looking forward to wash up and sleep. I ended cleaning up the washroom before I can use it. There was a few pieces of hair everywhere esp the bathtub.
Stayed 1 night in Sep 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/9/30
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably. We try for future improvement.Thank you for your honest opinion.Sincerely

8/10 Good

Verified traveler

Stayed 13 nights in Sep 2019
Response from 宿泊課 神田 on 2019/10/2
この度は当館をご利用頂き誠にありがとうございます。 概ねご満足頂ける滞在となりました事、大変光栄に存じます。 また何かお気づきの点等ございましたらどうぞお気軽にお申し付けくださいませ。ご利用ありがとうございました。

4/10 Poor

Aussie, Melbourne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs major overall. All equipment very old, out of date. Breakfast was quick but good selectiin
Stayed 1 night in Aug 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/8/27
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably. We try for future improvement.Thank you for your honest opinion.Sincerely

6/10 Okay

Hui Ying

Liked: Cleanliness
Disliked: Room comfort
Super small room with funny layout.
Super small room and bathroom. The layout of the room Can be better, no space for luggage and walk. we stayed in small hotel rooms before but the layout are comfortable.
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/8/5
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably.Thank you for your honest opinion.Sincerely

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located hotel in Chitose.
Good hotel with friendly staff. Room was clean. Complimentary carpark provided just across the road to hotel. Location of hotel was excellent in Chitose. Easy access to airport and outlet mall.
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/7/28
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Diana Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/7/22
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Chaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my hotel review
Good Free room upgrade is good. Very close to airport. And free shuttle to airport Bad Carpark lot is limited. And no non-smoking room available.
Stayed 1 night in Jul 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/7/10
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us.We are looking forward to seeing you again. Sincerely

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/6/10
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

2/10 Terrible

YAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage Hotel
Garbage Hotel. Never ever will stay here again. Review by pevious guest all wrong
Stayed 1 night in Apr 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/5/19
First of all, thank you for your stay with Hotel Area One Chitose. We apologize for the inconvenience and regret what you were not able to spend comfortably. Thank you for your honest opinion.Sincerely

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable aeon near by airport transfer near JR station
Stayed 1 night in Apr 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/4/25
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nearby to New Chitose Airport.
Stayed 1 night in Apr 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/4/4
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near station have hot spring water on 6 floor excellent
Stayed 1 night in Mar 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/21
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location / Good service / Good free bus to airport
Stayed 1 night in Mar 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/8
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again.Sincerely

8/10 Good

ANIS, kuala lumpur, my

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Free shuttle bus to new chitose airport
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/4
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was nice and tidy, very small rooms and amenities, but it is Japan so as expected.
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/4
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

10/10 Excellent

Suwat, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected hotel before going to aurport
Very good location, service, free shuttle to New Chitose airport, tasty breakfast, good onsen, free coffee and tea at lobby
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/3/1
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite small but the facilities is complete
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/26
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

8/10 Good

MOHD, kuala lumpur, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay because near to chitose airport..and more perfect things is hotel provided free shuttle bus service
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/18
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick simple overnight stay
Very close to train station. Easy check in and out. Very nice and accommodating.
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/18
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us.All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice warm stay at this hotel.
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/15
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern.We hope to see you again.Sincerely

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and complete with amenities.
Stayed 2 nights in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. Are there anything in particular that you noticed while you were staying? All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Traveled with partner
It was great
Stayed 2 nights in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern. We hope to see you again.Sincerely

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always state additional requests though not all the hotels will fulfil, but they did! Awesome and thank you for going the extra mile even though we stayed for a night only!!
Stayed 1 night in Feb 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/2/12
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/1/28
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Tsz Ki Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Area One Chitose front staff Kanda on 2019/1/22
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2019/1/5
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing good and good location for relax near train easy access
Stayed 2 nights in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
Thank you for staying at Hotel Area One Chitose. We appreciate you rated our hotel high.Your comment is a good encouragement for us. All our staffs hope you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
It’s good price hotel , don’t expected anything much. Close to station like 5 mins walk . Many good around . Close to Aeon . Very convenient and cheap hotel . Small room but I’m just sleep at night , so don’t bothering me at all .
Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating.We appreciate your concern. We hope to see you again.Sincerely

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
this hotel provide free shuttle service to airport up to 10am. Location is very good and the room is clean too. only the pyjama is very outdated.
Stayed 1 night in Dec 2018
Response from Hotel Area One Chitose front staff Kanda on 2018/12/13
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for your honest opinion.Sincerely

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018
Response from One Chitose front staff Kanda on 2018/12/5
First of all, thank you for your stay with Hotel Area One Chitose. We are trying to provide services that every customer will be satisfied with!Thank you for the good rating. We hope to see you again.Sincerely Hotel Area