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"The designs is very old and not make sense how use the bathroom door and also tbe sink water handle is hard to turn on and i am afraid if i pull too hard then it break! Also for the light is terrible when i get in the room i can't find light switch to turn on! Last worst of all i can't find plug in on wall it all hide behind the cabinet and night stand which is more ridiculous because it not customers friendly to use everything. Also they charged a deposit for the room which is more ridiculous again because the room itself outdated and very old items.Will i go again no thank! That hotel only have best positive reviews is they are very close to the airport!"

"The door to my room was not working. Had to walk to office three times until it got fixed"

"Only stayed one night. Was clean, best hot water shower and staff was friendly"

"Great place for cheap…. Just make sure you request a room away from the freeway side "

"Very dirty, handle fell off the bathroom door. Dirty towels and carpet. Loud and too much commotion at 6am each morning "

"The people next door were partying till 4 am "

"Great property. Very helpful staff. Will stay here again."

"Nice space and a comfortable stay for the most part. I did see a spider and a small flying insect in one bedroom and a roach in a drawer (seen right before checking out) in other room. The lighting in the kitchen, dining area and living room was not good. "

"We have been staying here for over 50 years. I would give you a 100% rating except for the following: Front desk staff is under powered. They can't change room # selection once selected by someone else. You didn't read my instructions with reservation about room placement. Every time I stay here there is no hot water in the Eastbrook rooms from 7 AM to 10 AM. No one cares - No one does anything to upgrade your water heating system. We requested room 162-164 which may get a trickle of hot water. You assigned us 178, furthest from your boilers. Secondly, GET YOUR MAINTENANCE GUYS TO ADJUST THE ROOM DOOR CLOSERS. Every door in the Eastbrook block slams shut with a bang. The bus-people groups that you check in at 11 PM take great pride in repeatedly allow the doors to slam while dragging in their luggage. Then at 7 AM check out they do it again. We have over 3000 nights in hotels. The aforementioned issues are what will ruin your repeat clientele business. If these issues are not corrected on my next stay, in October, I will seek other future accommodations. I have 135,000 points in my Hilton Honors acct for free rooms. Frank Gurko 3/15/26"