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"Great experience. I will be returning "

"Our check in was at 3:00 but the room was not ready until 4:30 and even then when we walked in the room was still being cleaned . Pillows were dirty and no fridge or mircrowave. "

"The staff is really amazing! My only complaint is that the carpets are dinghy and the walls need to be cleaned. The bed was very comfortable. It seems as if this was once a great hotel but it is losing its luster due to age and it is in need of a deep clean."

"We checked it to sleep before a very early flight. Nice staff and very clean. Just what we needed!"

"Great stay! AJ at the front desk was awesome and super helpful! "

"Exceptional. All around lovely"

"The staff is what made it great. Overall amazing."

"The view of the lake was so satisfying and relaxing and the location was great. The amenities that were offered in this property was unbeatable. They provided everything we needed to have a comfortable stay. The only thing that needed to be changed were the kitchen towels were very old and had a pretty musty stench to them and the pool towels needed some updating and lastly the body wash was empty in one of the bathrooms. Other than that, we will be returning again the next time we visit Big Bear Lake."

"Yes"