The location is perfect, but this is not a hotel is like a serviced apartment. And they serve free breakfast which you can choose what you want and the time to be served, and it's really nice, i might choose here again next time visit Roma.
Xiaoxi
已驗證
6/10 一般般
真實旅客
2018 年 12 月 15 日
Location is excellent, no lift so have to carry all of the bags up and down by yourself. Not suitable for old couple.
真實旅客
於 2018 年 12 月住了 5 晚
已驗證
2/10 有點糟
真實旅客
2018 年 9 月 19 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Hotel burn down
At 10.30 the floor burn down. Fireman and police close down the building. We have to find a new hotel.
真實旅客
於 2018 年 9 月住了 2 晚
已驗證
10/10 有夠讚
Lyra
2018 年 9 月 6 日
Loved my stay here!
Loved the location, right at the Spanish Steps. We had adjoining rooms and both rooms were lovely. The view outside was spectacular, noise level was very minimal when the windows are closed. The bathrooms were clean. I'm not a fan of Europe's toilet bowls compared to the U.S. (seats are a bit thin at the rim & water level is low), but I made it work :-) I would definitely stay at the Suites on my next trip back to Rome.
Lyra
於 2018 年 8 月住了 2 晚
已驗證
6/10 一 般般
Nick
2018 年 9 月 4 日
喜歡:客房舒適度
Location was good
Hotel was ok. The decor is a dated and old for the amount of money we were changed, hotel room was not the same as on the advertisement pictures , I don ’t think they know the difference between buffet breakfast & continental breakfast, I was changed extra for buffet but we were given a continental breakfast in our room,same thing every day I did show my booking confirmation how it stated buffet breakfast but they didn’t seem to care, carpets were dirty, in hallway there was dusty old fake flowers in pots. Overall the Hotel needs some love and care as it is in a very good destination.
Nick
於 2018 年 8 月住了 5 晚
已驗證
10/10 有夠讚
Peggy
2018 年 8 月 25 日
Will Be Back!
Amazing stay with my 15 yr old daughter. We felt safe and the Hotel was perfectly situated. Walk out the door and everything is there. Turn any corner or choose any street and you will be mesmerized and entertained. The front Desk Gentleman was a perfect Host. He went out of his way and took the time to make our stay that much better.
Peggy
於 2018 年 8 月住了 2 晚
已驗證
8/10 不錯哦
Brent
2018 年 7 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A few issues with room but was resolved quickly. Rooms were ok but location is very nice
Brent
於 2018 年 7 月住了 3 晚
已驗證
10/10 有夠讚
cecily
2018 年 6 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Short family stop in Rome
This review is for the apartment that is separate from the hotel *
It was hard to find hotel rooms to accomodate 4 people (comfortably- not 2 to a double bed) and when I came across this hotel I was excited to find it had ample sleeping arrangements, a full kitchen, and AIR CONDITIONER! Listen, y’all- we were traveling from Texas where we like our AC, this apartment had great AC units in each of the rooms that actually cooled everything very effectively.
The hotel staff were friendly and answered many questions for me through the Expedia messenger service. We were able to leave our luggage in the reception area while we ventured out before our room was ready. All in all I would stay here again! Great place
cecily
於 2018 年 6 月住了 2 晚
已驗證
4/10 不太好
真實旅客
2018 年 6 月 25 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Last 2 nights of my honeymoon
After flying in from Mykonos, my wife and we took the train into Roma. This was our 2nd time in Roma, and were excited to stay in this hotel for our final leg of the honeymoon. What a disappointment it was. First expedia listed nowhere that the front desk and doors lock at 7pm and the receptionist leave too. We got the hotel at 7:15 pm and had 2 nice ladies help up try and get in touch with the hotel staff. Most of the phone numbers listed didn't work and the only other one that did, no one answered. We finally did get in because a guy showed up around 7:30, I thank the expedia messaging part for working on that. for a 2 bedroom room, the rooms where tiny, could barely get around with out hitting something with the luggage. both showers need to be re-grouted as their is mold/mildew all over it. The sheets are not much either. The 2nd night we stayed we came back with from dinner and my slipped on some of the Marble steps and almost broke her knee because there is no grip on any of the steps (please be careful walking up them anyone that stays there). The breakfast is not very good or has a good selection of items. The only easy part was the checking out. Definitely wont be staying here again.
真實旅客
於 2018 年 6 月住了 2 晚
已驗證
8/10 不錯哦
真實旅客
2018 年 6 月 23 日
喜歡:整潔度和員工素質
Estuvo bueno. Lo único fue el ruido de remodelaciones y un corte de luz inesperado.
真實旅客
於 2018 年 6 月住了 2 晚
已驗證
6/10 一般般
真實旅客
2018 年 6 月 1 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Good location but no air conditioning and noisy builders working in the courtyard at 7am spoilt the experience.
真實旅客
於 2018 年 5 月住了 4 晚
已驗證
6/10 一般般
真實旅客
2018 年 5 月 21 日
Good location, within walking distance to it all.
A basic service hotel (room only, no facilities) in a fantastic location. Most of the rooms are bright and airy, we were unfortunate to have one that was not. If your visit to Rome is about being out and about all day, this is a good hotel for you
真實旅客
於 2018 年 5 月住了 3 晚
已驗證
4/10 不太好
Nilo
2018 年 5 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Não recomendo!!!
A escolha foi baseada no local, que atendeu as expectativas, e no tempo de permanência, visto que seria rápido, mas não estamos acostumados ao tipo de serviço oferecido. Diz que tinha café da manhã, mas só após as 7:30h e quando a moça chegava...ficamos um dia sem café...rsss. Elevador sem funcionar, então a experiência foi de aventuras...ok...mas não era a escolha. Nao retorno, mesmo que apenas por uma noite, jamais retorno!
Nilo
於 2018 年 5 月住了 2 晚
已驗證
10/10 有夠讚
Wooi Loong
2018 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體 和客房舒適度
Superb location, great breakfast & huge bathroom. The staffs were helpful.
Wooi Loong
於 2018 年 2 月住了 2 晚
已驗證
6/10 一般般
Megan
2018 年 1 月 18 日
喜歡:客房舒適度
不喜歡:住宿環境和硬體
Great location
Perfect location to visit the sites of Rome. Great size 2 bedroom apartment for 4 people.
Very disappointing that 2nd bathroom was not operational for our 4 night stay and that water leaked continually around the base of the toilet in this room.
There was only a bath in the other bathroom (no shower). This was so inconvenient as we were staying with friends and it took so long to get through the bathroom each day.
Despite several daily requests and advice that the 2nd bathroom had been fixed on a couple of occasions (when it clearly hadn’t) the bathroom remained unusable and in an unhygienic state for the duration of our stay due to the leaking toilet. 1 bathroom/toilet was not enough for 2 groups of 2 people.
When we raised this issue with the property, they tried to say that they had noise complaints (without any verification) which was totally unfounded.
There appears to be a number of other apartments in the general area that are more cost effective with more modern amenities so I would suggest to seek alternate accommodation.
Staff were excellent at check in, however, not good after service when we raise issues with the unhygienic bathroom situation.
The hotel refunded our taxes after the bathroom was not usable for the first night. We were offered a voucher to use off our next visit for our continued inconvenience, however, this was not a suitable outcome for us as we have no plans to return to Rome in the foreseeable future.
Megan
於 2017 年 11 月住了 4 晚
已驗證
2/10 有點糟
Danilo
2017 年 12 月 26 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel em reforma
Reservei este hotel com antecedência e quando cheguei para a estadia, estava em completa reforma. O elevador estava sendo trocado, muita poeira no prédio todo, impossível de ficar hospedado lá. O gerente disse que havia mandado email avisando, so que consta email UM dia antes da estadia. Rsrs O gerente providenciou nossa estadia em outro hotel escolhido por mim. Ficou o transtorno! Pena!
Danilo
於 2017 年 12 月住了 4 晚
已驗證
2/10 有點糟
真實旅客
2017 年 11 月 28 日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
A Big No
The day before we arrived we received a message that the elevator was not working. The hotel is in an old building near the Spanish steps (you cannot beat the location) on the 3rd or 4th floor. This may not be an issue for many people, however, my father has a sensitive heart and a broken knee. It did not give me enough time to book another location for 6 people traveling. I responded in the evening but management did not see the note until the following morning, the day we were arriving.
The manager was very kind. He upgraded our room (1 of 4 rooms) and waived the cost of water in the fridges for all room. However, the main issues with the hotel other than the elevator being broken was 1. the walls are paper thin and no one could sleep 2. no one told us there would be construction happening that would keep us awake from the early morning onward 3. the shower door broke in one of the hotel rooms while we were taking a shower and fell on us. It took us 30 minutes to get out of the shower and it took 2 hours for management to arrive (they didnt do anything to help) and 4. there was no hot water and the lighting in the rooms and the bathroom was terrible.
Like I said, management was nice but I felt that it was not worth the money despite the location and will be seeking a refund for 1/2 nights. Lastly, we confirmed we would not pay the guest taxes and when I stepped out the manager charged my husband without my knowledge.
真實旅客
於 2017 年 11 月住了 2 晚
已驗證
8/10 不錯哦
真實旅客
2017 年 11 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place close to the Spanish Steps for a very reasonable price. It’s not a five star hotel, but a four plus star, in a great location, for a good deal. 👌👌👌👌
真實旅客
於 2017 年 11 月住了 4 晚
已驗證
10/10 有夠讚
jw
2017 年 10 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
Place is really good. We could walk around the Piazza di Spagna at late night and we can go famous place in 10min.
however, when we arrived, elevator was broken. We were carring our bag to room, 3rd floor. After the day, it fixed. They don't have restaurant, your breakfast be served to your room.
그리고 리셉션이 늦게열고 일찍닫아서 한국식 투어엔 생각보다 불편한점이 많음. 체크인을 늦게해서 추가금액을 내야했고 도시세도 도착하고 이틀이나 지나서야 지불이 가능했음. 끄리꼬 삐쌍연락씨 너무 뿔친쩔함 근데 위치나 룸 메이크업이 너무너무 좋음 쇼핑할곳도 많음
jw
於 2017 年 10 月住了 3 晚
已驗證
10/10 有夠讚
Juanita
2017 年 10 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location and Modern place to stay!
I would come back for sure to this hotel!
I think is great
Juanita
於 2017 年 9 月住了 1 晚
已驗證
6/10 一般般
Breeda
2017 年 9 月 27 日
喜歡:整潔度和員工素質
A little rough around the edges
A little rough around the edges
Breeda
於 2017 年 9 月住了 1 晚
已驗證
6/10 一般般
真實旅客
2017 年 9 月 3 日
喜歡:整潔度和客房舒適度
Impossible to contact any member of the staff
The hotel Staf is only present at the hotel from 10:30 to 7:30 pm Daily
We had an inconvinience during our Stay at 7:44pm we had no electric power in our room
The hotel staff has an emergency numbrer for this this cases , and we tried to contact them in that Number and by any other way we could think of ( Facebook email etc) and it was impossible
Latter that night by chance someone of the staff got there and the fix it 4 hours latter
I was staying there with my two kids
真實旅客
於 2017 年 8 月住了 2 晚
已驗證
2/10 有點糟
真實旅客
2017 年 8 月 20 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not stay here
Was nothing that they advertised. Terrible facilities and terrible smell in bathroom. No amemities