Thank you for taking the time to leave a review. We apologize for any hardship you may have been caused due to our elevator being down temporarily. I show we did attempt to reach out to you the day prior to arrival to inform you of such via' phone, when we where unsuccessful we sent a message through Expedia. Thankfully at Check-In we where able to accommodate you with a handclapped accessible 1st floor room. My time stamp shows in our system; 4/19/2024 4:36:46 PM. Please contact us directly if you so choose in regards to your stay. We wish you safe travels and a most pleasant day!

We are sorry for the inconvenience of our Elevator going down unexpectedly however glad we where able to get you into a first floor room to lessen the burden. As discussed please look for your adjustment request submitted this morning. We wish you safe travels and a pleasant day.

Please note the info upon Booking for our property stating there is a 100.00 refundable deposit upon Check-In. We release this mandatory deposit upon Check-Out if there is no damages. Your account shows we released your deposit on your departure date at this point it is on your Banks end when those funds will be readily available to you. We are not sitting on it. If you need further clarification you may contact the Property directly otherwise we wish you safe travels and a very pleasant day.

Thanks

Thanks Brian

It would seem you didn't have a proper payment method for the deposit at Check-In. My internal notes state you where advised to reach out to Expedia regarding your Reservation. Once again your Reservation was cancelled at property level due to such. Please contact Expedia directly. Thank you!

Glad you enjoyed it...Thank-You:)

Thanks

Thank-You!

Thank-You

Thanks:)

Thank you Brenda

Thanks:)

Thanks

Thanks

Thank-you...we are always happy to see old friends:)

Thanks:)

Thanks much:)

Thanks much:)

Thanks much

We where happy you spent your Easter Weekend with us:) Thank-You!

We are very pleased you enjoyed your stay with us.

We are pleased you enjoyed your stay with us.

Thank you so much:)

We are happy to hear you found us conveniently located.

It was a pleasure having you as our Guest...thank-you

Thanks much!

Thank you so much Susan. We are happy you enjoyed your stay and look forward to many more.

Thanks much:)

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THANK_YOU!

Thanks

Thanks much:)

Thank you so much for your kind review.

Thanks:)

Thank-You!

Thanks

We are sorry to hear your stay was less than satisfactory while staying with us. Unfortunately we do not know what premium price you paid as you directly paid Expedia, which also restricts us from offering most discounts that could be given in these circumstances. I do recall the Weekend you stayed as we where Sold out with 2 separate sports teams inhouse. An apology was offered and It was politely explained to you when you came to the Desk to log your complaint that the entire Wrestling team had been showering at the same time this morning as they had to leave for their tournament and perhaps showering in the evening would be better. We also had our Maint. man check the water heaters and relay the same info to us, previously given to you. We apologize more couldn't be done in your situation and sincerely wish you safe travels and a pleasant day.

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We are very happy you enjoyed our hometown hospitality while staying with us.

much appreciated!

Thank you kindly:)

Happy to hear you enjoyed your stay.

Thanks

Thanks