2/10 很糟糕
Chris
家庭旅遊, 親子旅遊
2026 年 2 月 15 日
不喜歡：整潔度、設施服務和住宿環境和硬體
This was by far the most horrible dirty and awful customer service hotel we’ve ever had to stay at. EVERYTHING was filthy! They moved us to a second room and it was led filthy but stunk like stale dirty sheets. I pulled all the covers off the bed to make sure they were at least clean and the manager on duty ridiculed me. I also told him that we just wanted our money back and we’d stay somewhere else, he refused. We stayed in the room a very short night and left immediately the next morning to family. We had to come back that night for our second and last night, new manager on duty. There was no toilet paper, no conditioner and the towels were not replaced. I called the front desk, 2 hours later he brought them. They towels were yellowed and dingy, my kids were bawling because of how filthy this place was. At 2am the people in the room next door were beating the cramp out of each other and screaming. I called front desk, this went on for 1 1/2 hours. I called the front desk and told them we’re calling the cops if something wasn’t done immediately. About 15 min later the room next door became quiet so who knows what happened to those vile people. We put all our belongings in trash bags because I’m honestly scared to death what we could possibly bring home from this disgusting place. I want my money back. I am livid we were basically financially forced to stay here.
Chris
於 2026 年 2 月住了 2 晚