Best Western River Heritage hotels

"Dirty room upon check in we had no clean room ourselves "

"Could not check in until almost 6pm (2 hours after check in time). The pool was cold. I reserved room for 6 people and was only accommodated for 4. Asked for extra towels, pillows, and blankets by phone ans by text and never received. Breakfast was all cold off of buffet. My whole experience was not like any other Hilton stay I have had. I was highly disappointed! Beverly was a doll,she was the only positive part of my trip. "

"Convenient location for my business trip. "

"Very nice facilities and excellent location."

"Great stay! Perfect location code to campus and walkable food options! "

"It's a small, manageable and recently remodeled hotel. Nice gym, convenient breakfast. Nextdoor to a Starbucks. Easy to get up/down elevators quickly. Very cool, old building that has been converted so lots of character. Many places to eat/drink within walking distance. Parking is indeed a litlte tricky... in an attempt to avoid the expensive daily parking rate I was paying the parking meters off and on the entire stay. Adds a bit of needless fretting but not a huge deal. Front desk staff could use a little work, they didn't honor our Expedia room booking and offered really nothing to help fix it. A/C in the room ran nonstop, wouldn't quite get to the setpoint, kinda loud. All in all a good experience, not perfect, but I'd stay again. "

"Everything was wonderful from the sraff to clean"

"Clean room nice bed "

"Took hours to get checked into my room when I finally did there were blood stains in the floor, room had a nasty odor. When I tried to complain nobody helped me they said to deal with it. "