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Reviews of Baymont by Wyndham Ridgeland I-95

2.5 out of 5
Baymont by Wyndham Ridgeland I-95
511 James L. Taylor Rd, Ridgeland, SC

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 332 reviews" "
Rating 8 - Good. 88 out of 332 reviews" "
Rating 6 - Okay. 61 out of 332 reviews" "
Rating 4 - Poor. 43 out of 332 reviews" "
Rating 2 - Terrible. 48 out of 332 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Liberata, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stop over
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Liberata,We appreciate you taking the time to share your feedback with us. We strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place at a good price.
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Jeff,We're glad to hear you enjoyed your stay with us. We strive to offer great value for our guests. Your feedback is appreciated. Thank you for choosing our hotel for your visit.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the people were very friendly. I'm booking there for our return trip.
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello Jeff,We are delighted to hear that you found our hotel clean and our team friendly. We appreciate your kind words and look forward to welcoming you back for your return trip. Your support means a lot to us.

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by how clean the room was, white sheets and clean bathroom. The not downside was the noise from the outside. The i95 runs right alongside a traffic noise was clear even inside the room all night. It served our purpose as an overnight stay in a 9 hour drive and I would stay there again next time. Breakfast was included too.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Stuart,We are pleased to hear that you found our room cleanliness satisfactory and that our central location suited your travel needs. We regret any inconvenience caused by external noise and appreciate your understanding. Your feedback regarding the traffic noise has been duly noted for improvement. We hope to welcome you back for another stay in the future to enjoy our complimentary breakfast services once again.

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was adequate for a place to sleep after a 500 mile drive. Very close to the hey so noisy as a result
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Peter,We apologize for any inconvenience caused by the noise from the nearby highway. Guest feedback helps us improve our amenities for future stays. Thank you for choosing our hotel for your accommodation needs.

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty as can be and front desk woman charged me extra for making a reservation on expedia smh !!!!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello David, We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback will be shared with our team for further review. If you have any concerns, please feel free to reach out to our management team directly.

4/10 Poor

Ronald

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed very sqyeeky. Noisy late night. No soap, no coffee pot. Desk clerk very helpful.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Ronald, We appreciate your feedback and apologize for any inconvenience caused by the noise and lacking amenities. Our team values your comments and will use them for future improvements. Thank you for mentioning the helpful service from our desk clerk.

6/10 Okay

Carlos, Harrison

Liked: Staff & service
It was very noisy, as it was next to the Interstate highway.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Carlos, We apologize for any inconvenience caused by the noise from the nearby Interstate highway during your stay. Your feedback is valuable to us as we continually strive to improve our guests' experience. Please feel free to reach out to our management team to address any concerns you may have in the future.

6/10 Okay

Biju

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Biju, We appreciate you choosing our hotel for your stay. If there was anything specific that impacted your experience, we kindly encourage you to connect with us directly so we can address any concerns and make improvements.

6/10 Okay

Kathy

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/10
Hello Kathy,We appreciate you choosing our hotel for your stay. If there's anything we can do to improve your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great shower, comfortable bed, little highway traffic noise.
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/17
Hello David,Thank you for highlighting the cleanliness, comfort, and peaceful environment during your stay. We're pleased to hear you enjoyed the shower and bed. Should you have any future concerns, feel free to reach out to our management team directly for further assistance.

2/10 Terrible

Wendy

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/18
Hello Wendy, We're sorry to hear that your experience didn't meet your expectations. We encourage you to reach out to us with any feedback you may have from your stay so we can address the issues accordingly.

4/10 Poor

Sharmistha

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/7
Hello Sharmistha, We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us with any feedback you may have so we can address any issues. We hope to welcome you back for an improved stay.

8/10 Good

Lee

Stayed 1 night in Apr 2024
Response from Manager on 2024/4/13
Hello Lee,We're delighted to hear you had a pleasant stay with us. We look forward to welcoming you back soon!

8/10 Good

Olga, Roebling

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/9
Hello Olga,We are delighted to hear that you found our hotel to be very clean. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Karl, Sun Prairie

Disliked: Cleanliness, property conditions & facilities
close to Blue Heron walking trail/park. This was the best part of our stay. Also close to restaurants.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/9
Hello Karl, We're glad to hear that you enjoyed the convenient location near the Blue Heron walking trail and restaurants. We hope you had a lovely time exploring the area and had a pleasant stay overall.

10/10 Excellent

Sue

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, nice rooms. Clean.
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/5
Hello Sue,We are delighted to hear that you found our staff nice and enjoyed our clean, nice rooms. Your feedback is much appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Poor

Bernard, Tampa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. The good… Other than the price I will say that the bed was comfortable. Loud metallic sound when getting in and out but firm and slept well. The bad… Close to the highway so loud. Ridiculous key fee of $1.00 upon check in. Know it’s only a buck but really simply put it in your fee for the room. Tub did not drain when showering. Water level up to shin by time finished. Brownish water every time you initially turn on water. The ugly… Stucco ceiling in bathroom falling down in large spots. Had pics but will not allow me to paste here.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/31
Hello Bernard,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the comfortable bed and will address your concerns internally. Please feel free to reach out to our management team with any further details or feedback you may have.

8/10 Good

Bonnie

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/13
Hello Bonnie,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back soon for an even better experience.

6/10 Okay

chinh

Disliked: Staff & service
When waited at the reception for check in, i needed rest room. I was told go to the station service outside because there is no restroom at the reception. My room was dirty, and maintenanance needed. Bad experience.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/22
Hello chinh,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address the cleanliness issue with our team. Should you wish to discuss your experience further, please contact our management team. Thank you for bringing this to our attention.

2/10 Terrible

Cee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Entirely too noisy, the facility is pet friendly so dogs are barking everywhere . The “ extended staying “ guests have BBQs outside in the parking lot . My linens were visibly DIRTY and STAINED , I requested for clean linens and was told there was no housekeeping on Saturday . Overall I didn’t stay and spent $206
Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/19
Hello Cee, We apologize for the inconveniences you encountered during your stay. We strive to accommodate all guests, including pets, and offer a variety of amenities. We encourage guests to contact our management team directly to address any concerns or feedback for future improvements.

6/10 Okay

Carol

Stayed 1 night in Mar 2024
Response from Manager on 2024/4/7
Hello Carol,We appreciate your recent stay with us and hope you had a pleasant experience. Should you have any feedback to share, please do not hesitate to contact us directly. Your input is valuable to us for future improvements.

10/10 Excellent

John

Liked: Property conditions & facilities
All good. Would stay here again
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/12
Hello John,We're delighted to hear you had a positive experience during your stay. We look forward to welcoming you back in the future for another enjoyable visit.

8/10 Good

CUONG

Stayed 1 night in Mar 2024
Response from Manager on 2024/3/9
Hello CUONG,We are thrilled to hear you had a pleasant stay with us! Please let us know if there is anything else we can do to make your next visit even more enjoyable.

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bed and main area if room was clean. Bathroom stucco ceiling was peeling off to the point of falling off, one of the 2 light bulbs needed replacing in the shower area.
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/9
Hello Stephen, Thank you for sharing your feedback with us. We appreciate your compliments on the cleanliness of the bed and main room. Your observations about the bathroom will be passed on to our maintenance team for their review and attention. We hope to provide an improved experience for your future stays.

10/10 Excellent

Jessica

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff. clean
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/9
Hello Jessica,We are joyful to hear that you found our staff accommodating and appreciated the cleanliness of our hotel. We strive to maintain high standards in both service and cleanliness to ensure a comfortable stay for all our guests.

4/10 Poor

Hilal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were stains on towels and we saw a roach in the bathroom
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/6
Hello Hilal, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy On-Off from I-95 Nice Staff Good Restaurants in the City
Stayed 1 night in Mar 2024
Response from Manager on 2024/3/3
Hello Larry,We appreciate your positive feedback on our convenient location and friendly staff. It's great to hear you enjoyed the dining options in the city as well. Should you need any assistance in the future, please don't hesitate to reach out to us.

8/10 Good

Doreen

Stayed 1 night in Feb 2024
Response from Manager on 2024/3/22
Hello Doreen,We're thrilled to hear you had a pleasant stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient - but road noise all night made it difficult to fall asleep without earplugs. Friendly staff, clean room. Breakfast was adequate, although the apples were old. There's a nice park and walking trail nearby.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/24
Hello Barbara,We appreciate your feedback on our convenient location, friendly staff, clean rooms, and the nearby park and walking trail. We regret any inconvenience caused by noise and the quality of the apples. Our team strives to address such issues promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/22
Hello Donald,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.

4/10 Poor

Robin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very noisy from highway. Multiple Fire crackers sounding like gun fire all night, I left at 4am.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/17
Hello Robin, We apologize for the inconvenience caused by the noise from the nearby highway. While we strive to provide a peaceful environment for our guests, occasional traffic noise can be unavoidable. We appreciate your feedback and will take it into consideration to enhance our guests' experience. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Angire

Traveled with partner
Liked: Amenities, property conditions & facilities
Convenient , clean,safe stay
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/15
Hello Angire,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be convenient, clean, and safe during your stay. We strive to provide a comfortable and secure experience for all our guests. If you have any other comments or suggestions, please feel free to contact us. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorial service trip.
Recommend getting a room on back side of hotel to avoid i-95 road noise.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/13
Hello Thomas,Thank you for sharing your feedback and recommendation about the room location. We appreciate your input and will consider it for future improvements. We strive to ensure all our guests have a comfortable stay and value your input. Should you have any further concerns, please reach out to our management team directly.

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and a good value for the price. Staff was very nice. Unit needs a little work on bathroom drywall.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/10
Hello Kristen,We appreciate your feedback and are glad to hear that you found our hotel to be affordable and of good value. We apologize for any inconvenience caused by the condition of the bathroom drywall. We will be sure to address this matter with our team to ensure future improvements. Thank you for bringing this to our attention.

8/10 Good

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service
Simple property for a nights sleep. Would not want to stay for a week, but good for a decent night before a long day on the road.
Stayed 1 night in Feb 2024
Response from Manager on 2024/2/9
Hello Jeffrey,Thank you for choosing to stay with us and sharing your feedback. We're glad to hear that you had a decent night's sleep. Our property is ideal for guests looking for a comfortable stopover before continuing their journey. We appreciate your review and hope to welcome you back whenever you're in need of a restful night's stay.

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 2024/2/2
Hello Kevin,We appreciate your recent stay at our hotel. If you have any feedback or concerns regarding your experience, please don't hesitate to reach out to us directly. We strive to provide exceptional service to all of our guests and would love the opportunity to address any issues you may have had. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Patricia, Centreville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most was the friendly staff, comfortable beds and nice breakfast. The price was excellent for the service and comfort. We would definitely stay there again.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/28
Hello Patricia,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed our friendly staff, comfortable beds, and delicious breakfast. It's great to know that you found our price to be excellent for the service and comfort provided. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Bridget

Stayed 1 night in Jan 2024
Response from Manager on 2024/3/22
Hello Bridget,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Allowed us the dogs. Quite. Will stay here again
Stayed 2 nights in Dec 2023
Response from Manager on 2024/1/25
Hello Patrick,Thank you for choosing our hotel for your recent stay and for highlighting our accommodating atmosphere. We appreciate your feedback and are delighted to hear that you found your stay with us peaceful. We look forward to welcoming you and your furry friends back in the future.

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It hadn’t been cleaned in so long that there was a water ring in the toilet. But the staff was very friendly
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/25
Hello Jessica, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff. We apologize for any cleanliness issues you encountered during your stay. We strive to maintain a high standard of cleanliness and will address this matter with our housekeeping team.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay. It was quie clean. Nice area.
Stayed 3 nights in Jan 2024
Response from Manager on 2024/1/10
Dear Guest,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. We value your input and look forward to welcoming you back in the future!

2/10 Terrible

Boris

Stayed 1 night in Jan 2024
Response from Manager on 2024/1/10
Hello Boris, We're sorry to hear that your stay with us was not up to your expectations. Please reach out to our hotel directly so that we can address any concerns you may have had during your time here. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

4/10 Poor

Jeffery

Business traveler
Disliked: Property conditions & facilities, room comfort
I don't see how it was rated 8.0
Bathroom door busted looked like some one kicked it in. Noise from interstate came through the door like it was open. Due to missing weather stripping. Every time I moved on bed it made a loud metal banging sound.
Stayed 1 night in Jan 2024
Response from Manager on 2024/1/10
Hello Jeffery, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback regarding the bathroom door and the noise coming from the interstate. We will make sure to address these concerns with our maintenance team. We apologize for any disturbance caused by the noise from the bed. We appreciate your feedback and will look into this matter further.

10/10 Excellent

Ralph

Stayed 1 night in Jan 2024
Response from Manager on 2024/1/9
Hello Ralph,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We pride ourselves on providing excellent service and we are thrilled that we exceeded your expectations. We hope to have the pleasure of welcoming you back again in the future.

6/10 Okay

Mark, Media

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 2024/2/1
Hello Mark, Thank you for staying with us. We value your experience and would appreciate any feedback you may have. Please don't hesitate to reach out to us directly so that we may address any concerns or issues you may have encountered during your stay. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Oliver

Liked: Cleanliness
Front desk was locked at 9;00 p.m. and had to check in through a small side kiosk which was extremely odd and took extra time.
Stayed 1 night in Dec 2023
Response from Manager on 2024/1/10
Hello Oliver,Thank you for your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the temporary closure of our front desk at 9:00 p.m. Our side kiosk check-in is an alternative option that we provide for our guests' convenience, and we regret that it took extra time. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Good

Caren

Stayed 1 night in Dec 2023
Response from Manager on 2024/1/2
Hello Caren, We appreciate you choosing our hotel for your stay. If you have any additional feedback or comments, please reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Grant

Business traveler
Liked: Property conditions & facilities, room comfort
They ran out of breakfast! Room was comfortable though
Stayed 1 night in Dec 2023
Response from Manager on 2023/12/30
Hello Grant,Thank you for your feedback about your recent stay. We apologize for any inconvenience caused by the breakfast shortage. We strive to provide a comfortable experience and are glad to hear your room met your expectations. We value your comments and will use them to improve our services.

8/10 Good

PHILLIP

Stayed 1 night in Dec 2023
Response from Manager on 2024/1/17
Hello PHILLIP, We're delighted to hear that you had a pleasant stay at our hotel. Should you have any additional comments or suggestions, we kindly invite you to reach out to us directly so that we may further enhance your experience in the future. We hope to welcome you back soon for another wonderful stay at our hotel!