Wyndham Hotels Prairies and Lakes hotels

"Someone else’s takeout was still in the fridge in my room hinting at poor cleanliness. The lady I checked in with was incredibly disrespectful. "

"Such a wonderful experience!"

"Not the typical Embassy Suites. This property is old and in need of updating. The walls and carpet are dirty, there’s also no towels in the pool area. When I asked for extra towels, I was told “we don’t have any at the moment”. Breakfast was interesting, I was glad they had paper plates because the dishes I pick up were dirty. The hide the bacon behind the counter in the omelette line too, which was pretty interesting. I experienced a plumbing issue inside my room. The tub filled when I showered and the toilet started to fill as well and stopped flushing. They did come to fix it but overall the property felt ran down. I guess can can’t really complain for the price right? I will say, my son left his phone in the room when we checked out and hours later I called back to see if someone found it. An employee by the name of Yolonda was so kind to go check for me and retrieved it for me. That was literally the best highlight of my stay! I appreciate her so much! <3"

"I tried to book my room at 200am because of a cancelled flight but when I got there they did not have my reservation until later that day. The hotel charged me double for 2am-11am the same day! Make sure if you are using the free shuttle to the airport that you are letting them know the day before, otherwise you could be waiting an hour or more for the driver to make a round trip to come back. "

"Clean room, staff was nice, location was excellent!"

"Great customer service."

"Everything was perfect good Location except the cleaner ladies they don’t clean the room good but the customer service it was excellent. The people in the disc they were Maisie very friendly and they helped for everything."

"The room was clean, but the room overall had a bad smell when you walked in. The walls are extra thin. You can hear when people are talking or doing whatever they’re doing next door kept me up for four hours the one night that we stayed there. The beds are hard. I should’ve just slept on the floor probably would’ve been a lot more comfortable. "

"This is an older property but the rooms are spacious. No parking on site, but they have valet service. "