波蒂奇 - 奧格登沙丘火車到芝加哥附近訂房

「Front desk attendant was super helpful!」

「The elevator was broken, and the fitness room was not open during the stated hours, so I had to track down an employee to let me in. Once I was let in, the water fountain was also broken in the fitness room and there were no cleaning supplies or wipes for the equipment. They had a sign on the broken water fountain, saying that you could request a complimentary water bottle from the front desk but the front desk was not staffed any time that I was in the lobby.」

「We reserved and paid for a room here — which the property confirmed that day — but when we arrived, the staff was difficult to find, and when she eventually came out she said there were no rooms available. She was extremely rude and did not explain or help redirect us to another property nearby. Luckily, the Expedia help line was able to find another room for us.」

「Towels have stains 」

「Honestly the most terrible Econolodge I have ever been to. The hotel was very dirty overall, the room seemed like someone else was still in there as the bed was made but it was still dirty. Things got left behind that weren't cleaned up or thrown away, the floor in the bathroom was completely dirty & sink as well. The air conditioner had visible dust all over the place & microwave door was broken. I understand is an economic hotel but wow the service truly terrible. The guy at the front desk...

「Refund」