Find Hotel with a Concierge in Pittsford, NY

"It is old buildingin in the downtown. House keeping is in the hall way until 9 pm. Parking is under the construction hard to find main entrance when we parked."

"Overall, I think our visit went extremely well. The staff was helpful and when the coffee pot went out in the room it was replaced quickly. I did feel that the prices of the restaurant, bar, and other facilities were extremely high. Could have used a microwave in the room."

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."

"When reporting high levels of noise at 2 AM, the hotel does nothing to address the issue."