皮尼亞斯出租度假屋

「My room was changed upon arrival, I was not given a room change discount since I did book a bigger room . The room I was in was not clean, because of the location and ability to call and uber and leave was not an option, therefore no point to complain.」

「Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. 」

「Parking is awful in Old San Juan and this hotel does nothing to help. There is no place to unload luggage, except by blocking traffic. There is no help from anyone to help with luggage. The hotel rooms were Ok, but old and the floors were not attractive, in fact the floors were dirty. I only stayed here one night but would never stay here on multiple nights. The location, however, was excellent.」

「Lovely relaxing stay with everything you need, great pool to which was a bonus. Nighttime with the sounds of wildlife was amazing」