「Alice who owns the property goes above and beyond what she needs to do she knows every guest by there 1st name had a meal in the Cantonese restaurant (which alice runs) on Friday and the food was 1st class breakfast there a choice a good choice all the staff are very friendly beds very comfortable and clean , showers nice and hot decor could do with a up date but to be honest I wasn’t there to look at the decor there was a group of 6 and we would definitely go back 」
「Incredible location and experience, nothing is too much trouble, the service from the staff is friendly and attentive, overall a fabulous experience.」
「Fabulous recent 2 nights stay at the Black Swan Inn . Food was excellent and the staff were friendly and very efficient . Our room was a lovely large space and a very big king sized bed which was extremely comfortable . We will definitely return . 」
「Very clean and comfortable room. Great bed, quiet area. Excellent breakfast. Short walk into town. I liked the option of not having the room serviced and receiving a free drink! The lift was a bit dodgy - very slow. Enjoyed my stay.」
「We had an excellent stay, managed to book the final parking space. Staff were incredibly helpful and pleasant. We will definitely stay again when in the area. 」
「What I love this hotel the most is the breakfast, its by order and put you feel like on vocation (I am on biz trip). The staff was very nice as well.
The hotel location is perfect and nearby market place, very easy to walk around this lovely city. The only thing that need to improve is the internet connection, it was that good in my room.」
「Generally very good stay. Landlady made me feel at home and lent me a parking disc which gave me free parking until 10.00am the next morning.
Very nice cooked breakfast with cereal and proper coffee.
Only small issue was that the curtains let in more street lamp light than I'm used to. Blackout curtains would have been ideal.」