Find Hotels with Free Parking in Pell City, AL

"Staff were almost rude, asked what time on site advertised bar opens . Response it’s closed I responded by ok what time does it open, I said it’s closed don’t worry about it. Rooms were pretty nasty dirty sheets and floors, 4 lamps in the room, only 1 receptacle no light switch smoke detector hanging by wires . Witnesss 3 couples check in 10 mins later let checked out. Unfortunately we couldn’t find any rooms in other hotels in a 30 mile radius Expedia should remove them "

"Staff needs to do better wecolming "

"This property is a bit worse for wear. It’s in a cool historic building, but it’s not maintained well. The mattress seemed old based on how soft it was, the paint was chipping, and the room wasn’t as clean as I would expect from a hotel (e.g., hairs in the shower, marks in the toilet). I don’t see how this is a 4 star hotel in its current state."

"The phones at the Hotel did not work the day we arrived or the day we left. To get from the airport to the Hotel I had to call an Uber to take us to the Hotel as I could not contact the Hotel by Phone . It was cold and windy we waited outside for their shuttle to come by but gave up on it. The morning we left there was no one at the front desk until the shuttle driver came back from delivery and he took us to the airport."

"The construction project in process made things complicated. Most importantly, there was no public bathroom. Tough to come in after a long drive and not be able to go to the restroom. Some areas were a bit dirty, but that was probably due to the construction. "

"We were greeted promptly with kindness. Everyone there was phenomenal! 10/10 recommend the in-house restaurant as well! Mixed drink, steak, and service were top notch!"

"The hotel staff were very nice, the hotel was small but it was a place to sleep. The lights in our bathroom flickered a lot, the TV remote struggled to function, it was "

"Front desk staff was wonderful per usual. I had some issues with getting my air turned on and had to call down to the front desk to get help and help was sit in less than 10 min!! I will always choose to stay there!"

"Very disappointed with our stay. The receptionist was on a phone call while checking us in, and we had to wait for him to finish. This felt unprofessional and not respectful of customers’ time. We booked a King Suite, expecting a comfortable and clean stay after a long road trip, but the room had multiple issues. We found bugs in the room (we caught 8 of them) and noticed stains on the couch, towels, and even the wall. Cleanliness should be the most basic standard, especially for guests staying even just one night. After such a long drive, we were hoping to rest and relax, but this experience felt more like a punishment than a break. Management should focus more on staff training and maintaining proper cleanliness standards to ensure guests feel comfortable and respected."