The guy on reception during the evenings over the weekend was friendly, but the other reception staff were not accomodating. There was no tea/coffee/water or a kettle in the rooms or provided unless it was breakfast. We were getting water from the machine for the first 3 days and then we were told we weren't allowed to get water after breakfast although we were told it was from the tap, which it clearly wasn't as it tasted different and they wouldn’t have been so protective over drinking it. The room was booked for 3 guests, the 3rd bed wasn't made so we had to make it when we arrived. Take a pillow because what was provided is so thin we had to fold it in half. Cleaners were lovely, the hotel was close to the bus stop and they had a screen where you could order take away to the hotel which was handy.