Find Hotel with a Concierge in Ottumwa, IA

"This is not a family friendly hotel. Nothing but men and their poor use of an “inside voice”, beer and smoking directly outside the front entrance. The pool water was murky, the room was ice cold walking into it because the heat wasn’t turned on. The bathroom stayed freezing because of the inch gap surrounding the ceiling light, enough to where you could feel the air transfer. The toilet listed to the side when you sat down, the exhaust fan was dirty and Very loud and you couldn’t the light on without it. The security chain was broken on our door as well. Our neighbor kept his Tv volume on max until 230am. I knocked on his door, he didn’t answer. Then the night clerk called him for me, he didn’t answer, it wasn’t until the clerk knocked on the door himself, did the TV stay off. Finally, at 530am someone auto started their diesel truck which was parked below our second floor window and I woke in a panic to our room smelling Very strongly of exhaust fumes. I scrambled to turn off the heat and stop the fumes coming in, only to find out the window was so poorly seal the fumes were still leaking in. We packed up and checked out by 6am. With all that said, the room and property were clean, the beds were comfortable enough, the staff were polite, professional and efficient with checkin and handling my night time issue But, I still wouldn’t recommend staying there unless you are a single male, with a truck. "