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"Outstanding service from everyone. The concierge team was exceptional from the moment I booked the hotel and had questions about planning an excursion. "

"This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular."

"Fantastic service. Friendly and helpful staff."

"They offered free shuttle service to the nearest JR stations. Nice quiet area for a hot spring vacation. Breakfast and dinner were included in our package, and the food was fabulous and very authentic. It was my second time returning Yumotokan, and everything had been maintained up to standard or even better. Highly recommended!"

"Beautiful hotel and staff with great food options"

"This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable."

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"Parking space for motorcycle. "

"Good place"