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Reviews of R&B Hotel Umeda-Higashi

2.5 out of 5
R&B Hotel Umeda-Higashi
1-6-15 Sonezaki, Kita-ku, Osaka, Osaka-fu

Reviews

7.8

Good

Rating 10 - Excellent. 112 out of 409 reviews" "
Rating 8 - Good. 165 out of 409 reviews" "
Rating 6 - Okay. 103 out of 409 reviews" "
Rating 4 - Poor. 22 out of 409 reviews" "
Rating 2 - Terrible. 7 out of 409 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The rooms were neat and clean. The breakfast was very good. And it is about a 10 minute walk away from the Umeda Osaka station.
Stayed 1 night in Aug 2023

10/10 Excellent

LING DI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a deep empression on R&B customer service, including soft and hard equipment/devices. I would like to thank Aryaka and Hariguchi's help on the first day when I arrived at the hotel. I will introduce this hotel to my friends if they visit Osaka.
Stayed 6 nights in Apr 2023

8/10 Good

Hirozumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街からそれほど離れていないので、ロケーションとしては最高でした。

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Basic, clean room.
Stayed 1 night in Dec 2021

8/10 Good

Rolando jr

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Air conditioning did not seem to work. It was inconvenient.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
1- this hotel is hard to find, Mr. google was confused at about halfway there. asked 3 different people's help finally find the hotel. 2- receptionist were speak no English, perhaps I should be more prepared with my Japanese. 3- check-in is 3 pm, check-out is 10 am ( I think is too early for check out). 4- my room have a tiniest bathroom I have ever seen. 5- the breakfast was just a continental breakfast. 6- no closet in the room to hang clothes. 7- hotel location is definitely not in a family-friendly neighborhood
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
素泊まりするにはちょうどよかった
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable/Great Staff/Convenient/Free Breakfast
I love food. Now, usually (at least in America), when an inexpensive hotel says "continental breakfast," you expect a little stand with some bland-tasting muffins and an old, bubbling coffee maker. Not so at R & B. The service is wonderful, and they will greet you upon seeing you, in the morning, saying "ohaiyougazaimasu" when you come downstairs for breakfast. The food is a selection of freshly baked goods, hot soups, coffee and boiled eggs seasoned through the shell (no salt required). I also like cleanliness, and lots of amenities. The room is very cleanly, and, although a little small, it makes up for it in what's offered: you get a bathtub and shower, bidet toilet, A/C, a small desk, fridge, TV (you must pay for cable; in Japanese), and a large black-out window overlooking the city. The location is also very convenient, and Umeda Station is only a ten-minute walk away (less if you fast walk), and there's also quite a few shopping arcades you can go shopping at or go to grab a bite to eat at authentic Japanese, or even foreign, eateries. Not to mention, there's also a Donquijote with tax-free shops inside! P.S. The staff mostly speaks Japanese, but one could speak English when I was there. Even so, they will accommodate you as best they can. There's even an information sheet in English. Overall, I highly recommend this place if you want to stay somewhere affordable, and, at the same time, not have to sleep in a capsule hotel or settle for somewhere less comfortable.
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Nicer then backpackers.
I stayed in non smoking room that reaked of cigarettes. I wouldn't stay here again unless I couldn't find anything else.

8/10 Good

Paul, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nie stay
I booked a single room and was a little concerned about bed size. I needn't have worried, the room and bed size were very good against the typical room size in Japan. Staff were friendly and helpful. The hotel was pretty modern and there is a convenience store right next door. The location is pretty close to Umeda stations where there are plenty of shopping and dining options. There are two routes through the covered arcades (just south of Don Quijote store) that make it pretty easy to get to. The are some love hotels in the area, but it is perfectly safe.

4/10 Poor

Roberto, Montréal, Canada

Liked: Room comfort
CHECK IN
The check in is at 4 pm very late if you arrive at the morning or early afternoon like me. Very difficult to find this hotel, but one there easy to any where

6/10 Okay

Chad Alaksandus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend if traveling with luggage
Amenities are good as per any other R&B Hotel but this branch is located very far from train stations, in a rather shady neighbourhood. Not recommended unless you are travelling very lightly and do not need to travel to station much. If you just intend to explore around central Osaka for a day or two, then it should suffice. Note also that the WiFi in this particular R&B was terrible. I had trouble accessing Google Maps, Hyperdia and other necessary sites for the trip.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
So-so hote, would stay again if price was right
Hotel was okay overall. Room was very small and cramped, only provide a stool for sitting, so not great for using a computer for a long time. Wifi was inconsistent, which was frustrating. Breakfast was basically several varieties of bread and soup from a dispenser. Simple, but would stay again if the price was right. Hotel and room were both very clean.

6/10 Okay

hyoman

Liked: Cleanliness, staff & service
Disliked: Room comfort
This one is good.
Room was spacious. Free breakfast was not bad. The bed was a little hard but some other people could like it though. All other things were quite good. Can't complain!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel
It comes with free breakfast, so don't expect much. Clean and comfort. The only thing I don't like is the way they placed the lighting. There's only 1 light in the room which is at one corner of the wall (and of course 1 in the toilet too). It's not that dark but it is also not that bright. Somehow your eyes will get used to the lighting condition. Overall, it was good, expect for the lighting.

10/10 Excellent

Lim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Great hotel and great price. Free breakfast was a bonus that I didn't expect and the egg was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice little hotel with free breakfast
The hotel is located 7-min walk from Higashi Umeda Subway Station. The room is clean but the facilities are basic. The downside is there is no wifi in the room but you can detect a free wifi network in the hotel lobby. The good thing about the hotel is there is free breakfast providing buns, crossant, eggs, rolls, soup, juice and coffee and tea. It's basic but the buns and rolls are fresh.It's a good stay if you would like to take the morning bus to the airport.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to nightlife of Doyama-cho
Staff were very friendly, welcoming, efficient, and helpful. Room was perfect for my purposes: hotel clean and comfortable. The location was great as I was exploring the late nights in Doyama-cho and didn't have to worry about the midnight closing of the subway.

8/10 Good

ding, h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, warmth staffs
I would love to stay in this hotel again... It's easy to find local food restaurant around the area, just right next to a convient shop.

8/10 Good

gegegemonsta

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

JINSUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
일정이 빨리 끝나 호텔에 돌아왔을 때 아직 청소중이었는데, 빨리 들어갈 수 있게 해주셨습니다.

8/10 Good

????

見つけるのに苦労した。夜であったので？
Stayed 1 night in Nov 2023

6/10 Okay

Shimako

Disliked: Cleanliness
トイレが臭い
Stayed 2 nights in Nov 2023

8/10 Good

やすお

Liked: Staff & service, amenities, property conditions & facilities
JR大阪駅から10分ぐらいに立地されていて良かったです。
Stayed 1 night in Oct 2023

6/10 Okay

Tomoe

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインまで時間がありましたが暑い中の移動後で休憩させて頂きたいと伝えたら気持ちよく対応して下さり、冷たい飲み物もありますよと言われお言葉に甘えて頂き、汗だくだったのでとても有り難かったです。 ロビーも快適でチェックインもスムーズでした。お世話になりました。

6/10 Okay

ジュンイチ

Stayed 2 nights in Sep 2023

8/10 Good

Toshihiko

Liked: Cleanliness, staff & service, amenities
Very convenient location.
Stayed 2 nights in Sep 2023

6/10 Okay

Tomonori

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の電気が暗い
Stayed 1 night in Aug 2023

6/10 Okay

shitoka

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

WADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

???

Disliked: Cleanliness
これまで何度も利用しているホテルだが、今回の部屋は入った瞬間からカビ臭くて残念だった。 その他、以前は朝食も無料だったが、有料に変わっており、メリットがなくなった。
Stayed 2 nights in Aug 2023

8/10 Good

NORIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
軽い朝食がちょうど良い。
Stayed 1 night in Aug 2023

10/10 Excellent

KAZUHIDE

Stayed 2 nights in Aug 2023

6/10 Okay

Norihiko

Stayed 1 night in Aug 2023

2/10 Terrible

Mamoru

Stayed 1 night in Aug 2023

6/10 Okay

カオリ

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

hagita

Stayed 3 nights in Jul 2023

8/10 Good

KOTARO

Stayed 1 night in Jul 2023

4/10 Poor

スナオ

Disliked: Cleanliness, staff & service, property conditions & facilities
ネット予約、ネット支払いしていることが伝わっていない。チェックインに15分くらい要した。
Stayed 1 night in Jul 2023

10/10 Excellent

Daisuke

Stayed 2 nights in Jul 2023

10/10 Excellent

Seiji

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
とても良かったです。
Stayed 2 nights in Jul 2023

6/10 Okay

??

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

ショウヘイ

Stayed 1 night in Jul 2023