6/10 一般般
Robin，Grand Prairie
家庭旅遊
2025 年 12 月 29 日
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
My stay at the hotel was great. My check-in experience however, was not so great. I paid through Expedia. When I arrived, I was asked to put a credit card on file which is fine however, I woke up to multiple transactions in the morning. I was assured that these charges would fall off after they figured out what actually happened at that time however here it is a week later the issue is still not resolved, and I am having to continuously contact the Hotel to get this rectified the front desk overnight personnel was not familiar with the check-in process for parties who pay through a third-party service I hope that this person gets educated so that this does not happen to anyone else in the near future.
Robin
於 2025 年 12 月住了 1 晚