Find Luxury Hotels in Oak Lawn, TX

"Mattres and pillows need renovating. Rooms are starting to feel old and dated. More maintenance needed. Whirlpool at the pool area was not working. "

"Kitchen did not have pots or pans for cooking. "

"The room was quiet and clean and the air conditioner was very comfortable."

"We booked here for an anniversary trip. We were greeted on arrival and got checked in. We were disappointed to be given a room with the elevator directly outside our door. Despite being there Tues-Fri, it was a high traffic area and we listened to the elevator ding well into the evening while trying to sleep. It was a spacious room with separate bedroom and sitting area which was nice. The bed was quite comfortable but the outlets in the room didn’t work, particularly the bedside ones which meant we couldn’t use the lamp or charge phones on the nightstand. Other elements of the hotel were visibly worn including badly water damaged bathroom door and walls. Water pressure was too poor to wash hair. By far the most notable element of our stay was that our 7th floor room had an abundance of roaches. When we shared this with the staff they said they would let their manager know but we received no follow up. When we checked out, we reiterated this issue and did not receive so much as an apology and they barely acknowledged we had said anything. Because of the roach issue, we declined to take advantage of the breakfast beyond a cup of coffee. There was ample parking in the underground garage and that was convenient. "

"It was amazing "

"I booked and prepaid my stay there and when I showed up they claimed my name wasn’t in the system. They would let give me a room, said the sold out, and i waited for 3 hours until midnight. Then they booked me a hotel replacement around 1am just to tell me that there was an extra fee of 50 dollars I need to pay upfront and get reimburse when turning a receipt in. I have never experienced and in a business trip and headed out of Dallas at 6am I was forced to sleep in my rental car at the airport from 230am to 530am. I understand things happen but it’s how you take care of it and the hotel left men hanging not trying to help and hotels.com left me hanging as well… 5 total hours waiting for another place, confirming I was at the right hotel (which I was)"

"Great hotel for the price"

"This is a beautiful hotel with excellent rooms. It is located in the center of Dallas and easily accessible to many restaurants and shopping. Wonderful place to stay!"

"EASY CHECK IN. QUIET STAY."