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I stay in a lot of 5 star hotels and this one is by far the best. The service is outstanding. Every single person who works at this hotel is genuinely nice and genuinely wants to be of service for you. I highly recommend staying here if you are traveling with a family or bigger party as well. The location comes with breakfast served in your room and a luxury rental as well. So your saving time and money by not having to deal with that. My wife has a gluten allergy and they went out of their way...

My overall experience at the Hotel far exceeded any of my expectations. The staff was always ready to assist you with excellent service.

Great Vacation Stay!

I believe this was one of the best experiences ever, when it came to the service, and resort!! Everything was above and beyond!!

This was our first time visiting the island We loved the whole experience!! Thank you!!

Excellent property, wonderful helpful kind staff, treat them well if you every visit

This property was by far one of the nicest places I’ve ever stayed at Gorgeous and great amenities You truly feel like your on vacation here!!

They treated us like royalty. Private, beautiful, wish we could have stayed longer. The way the resort is set up its as though the beach is private, even though all public beaches in Hawaii are public. All of the staff knew my name, even those I hadn't talked to. All of the staff was great. The manager of Hoku's was the best.

Most amazing week! We will definitely be back!

Simple with nice touches but too expensive.

Enjoyed our time here. We enjoyed that it was walking distance to many things however parking was very expensive.

We really enjoyed staying here. great spot for shopping and dining options and great for sightseeing before cruise

Beautiful property

We really enjoyed the security, you can’t use the elevator if you don’t scan your card first. We also stayed in a club room, and we ate breakfast everyday. The breakfast is pretty simple but it’s great if you don’t want to go over a budget. The club area also has happy hour everyday which we took advantage of since all drink were included! Duke's and Hula Grill are located here and are similar restaurants. They have stores located on the lower level and everything is walkable from the hotel...

Great location. Only con is that it has only a splash pool but it is a great place to relax

My family of 7 ( 5 adults, 2 children 5 & 6) stayed at Aulani in November. As we arrived we were greeted outside and we all received leis. We had a 2 bedroom villa. It was so roomy, plenty of room for the 7 of us. Do not upgrade to an ocean view cause I believe all 2 bedroom villas are ocean view. When I booked, it said garden view but my was an ocean view over looking the garden (which was beautiful). It was a perfect time to go, no crowds! I pre-registered the kids & singed them up for...

Lots of fun water activities for families. Beach and wonderful lagoon for ocean swimming, snorkeling and paddle boarding. Service is excellent. Pretty good restaurant options onsite. Only weak spot was the room, which was ok for a high quality resort. Also they don't have daily room cleaning service, only a "light" clean every other day, which is annoying.

Trip to Honolulu, HI. We had already paid in advance for our entire stay. But, out of the blue my card on file was charged again for a week stay. No one contacted me. We found out when we tried to place a charge to my card and it was declined. We were so embarrassed b/c we knew how much we had in our account for this trip. The manager on duty offered 50% off on a second meal, and a free meal. Please…a week stay was charged to our card when we had paid that week stay in advance…well over $1800...

Great option for Waikiki. One of the best options. Although the property needs to be renovated

Bed was comfortable; amenities were great; view was fabulous