Find Resorts & Hotels with Spas in Makakilo City, HI

"Overpriced; was told the tapia tower was recently remodeled but our room didn't appear to be. AC was not functioning correctly; Showerhead was dripping. Although there was an adult pool, kids were in it. Location was good and there were plenty of restaurants in the village although some of them were overpriced as well. No laundry facilities to do our own laundry rather than having to use the hotels overpriced laundry service. We were there during spring break so it was over crowded. Hard to find a vacant chair by the pools. No microwave in the room, we had leftover food but could not heat it up. Wouldn't stay there again. For the money I paid, I expected top of the line service."

"Even with repairs on going out stay was still undisturbed and comfortable. Staff here are very friendly and helpful which why every time I visit O’ahu this is the hotel I choose to stay in. The location is convenient and easily accessible to most dining and shopping as well as the beachfront. "

"I have always had a great stay. Just this visit, my room smelled of heavy cigarette smoke. The housekeeping staff came and deodorized the room which didn't last. I now wonder if rooms are cleaned thoroughly after each stay."

"This is a great property for beautiful views. While on the property, there was construction near the front door . They do not have shuttles from the airport to your hotel room unless you pre arrange. They do not receive you with Leis. The tiles from the pool were falling off, the paint near the pool is chipping. The coffee is really good. In my room there was multiple markings along the walls. House keeping does not clean properly. You only get your rooms bedsheets changed if you ask. Room service has an automatic surcharge depending on how much you order. Location is key, near the Ala Moana shopping center. The rooms have a tub and a shower separately which is perfect for relaxation. One of the elevators was broken. The gift shop has great options. The restaurant was ok, the ribeye was really tough. The doorbell men are very helpful. The staff is really nice. You do not need a car at this property as everything near. Waikiki is very walkable unless you will be driving out to the north, but you can also use bus transportation or a trolley which they can help you arrange. Booking through this app will have you pay additional costs at the location for incidentals and room charges as well as resort fees. I expected this to be amazing but it falls within a 7 star hotel. Very basic and not worth the cost. "

"We had a view of the beach. Loved it. Due to the weather we couldn’t use the pool"

"Good"

"First time staying at this resort and it did not disappoint. There’s so much do to and the food options on the property are fantastic. I fell in love with housekeeping! They do such a great job cleaning daily and they are so warm and sweet! I also have to mention Joe at the outrigger activities center. Please go to him to schedule all your excursions. He was nice, patient and very accommodating. One elevator kept going out but it wasn’t a problem. The WiFi needs work. It wasn’t that great. I will be staying here again! "

"Everything was perfect"

"The partial ocean view was better than expected. Absolutely great view! The resort fee is an added hidden expense that I feel is unscrupulous. Why not just include it in the room price? Even though I expected it, it just doesn’t feel right. There’s no choice. We used none of the beach towels, chairs or whatever else this allegedly covers, but have to pay anyway. Come on, just be transparent about your room rates. Other than that, the stay was very enjoyable."