Shangri-La Hotels and Resorts OCT East Water Park hotels

"Staffs are friendly, the room was very clean. "

"Excellent hotel and staff. Very friendly and helpful. Thank you."

"A"

"All the staff at the hotel are friendly and helpful. Was welcomed by front guest gentlemen Jonathon who helped us with our check in and our requests. "

"We stayed an extra night due to the Typhoon. The front desk staff was friendly and helpful. The Chef Concierge Louis was extremely helpful. Will definitely come again. "

"Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa. "

"An absolutely excellent stay! The hotel itself is wonderful. The manager was exceptionally nice and welcoming. Breakfast was delicious and clearly prepared with great care. Dining in the restaurant was a highlight, offering beautiful views. All staff were incredibly polite and responded promptly to every request. Highly recommend!"

"The hotel is good but the spa is not that high value"

"Clean professional hotel with very good service."